Gender Differences and Work-Related Communication in the UAE: A Qualitative Study

Abstract

Abstract•Purpose-The purpose of the research is to investigate the true nature of any differences between men and women, in the way that they communicate at the workplace.•Design/methodology/approach-A qualitative research was carried out using semi-structured interview questions, involving 418 UAE nationals comprising of 218 Emirati males and 200 Emirati females ranging from the age of 20 years to 55 years.•Findings-Findings partially supported Tannen (1990) and Gray (1992), but also had some new interesting revelations, unique to the UAE such as regarding communication straightforwardness and tone, group communication, communicating with other nationalities, body Language, forming opinions, expressing them and receiving feedback, openness, disclosure and details in explaining things, conversation topics, and ability to convince others in a sales presentation.•Research limitations/implications-When making conclusions from a limited sample size, some stereotyping is indeed inevitable.•Practical and social implications-This research provides valuable insights to anyone who wishes to work and do business in the UAE, from the perspective of gender differences and gender interaction.•Originality/value Research and publications about gender differences and gender-related communication are abundant in the west. Many statements by some authors such as Tannen (1990) and Gray (1992) are somewhat controversial. On the other hand, research regarding gender-related differences in the UAE is relatively scarce (Alkhateeb, 2001). Since the 9/11 incident, there have been generalisations and negative stereotypes about Arab men, Islam and gender roles in the Middle East. This research is timely, especially in the light of the fast rate of development in the UAE brought about by the discovery of oil in the 1960's and more women entering the workforce.

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