Gender, Race, and Age of Librarians and Users Have an Impact on the Perceived Approachability of Librarians

Daniel, Dominique

doi:10.18438/b8jp5h

Cited by 4 publications

(5 citation statements)

References 1 publication

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“…The specific measures associated with credibility in this study were honesty, trustworthiness, and approachability. As women are less physically threatening than men this could explain the higher perceived approachability rating (e.g., Daniel, 2013), and all three of these measures could be viewed as more consistent with the nurturing female gender role also explaining the findings. These results were also independent of participants' gender.…”

Section: Discussionmentioning

confidence: 86%

Fcbook: Swearing impacts impression formation on social media

Westrop¹,

Nordmann²,

Bruce³

et al. 2018

Preprint

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The language we use can influence the impressions others form of us. Swearing is a taboo linguistic category often used offline with striking and often gender-specific results. Swear words are employed in informal online contexts such as social networks but their impact in such domains is unclear. To investigate the effect of swearing in online impression formation we asked 276 participants to view Facebook timelines containing swearing or no swearing, and form impressions of the timeline owners on dimensions of attractiveness, professionalism, and credibility. All data and code is available at https://osf.io/acpgw/.Swearing generally resulted in poorer impressions being formed. Female timeline owners who did not swear were considered particularly attractive. Men perceived female timeline owners who swore as more physically attractive, but less task attractive. Results are discussed in relation to online impression formation and employability.

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Section: Discussionmentioning

confidence: 86%

Fcbook: Swearing impacts impression formation on social media

Westrop¹,

Nordmann²,

Bruce³

et al. 2018

Preprint

View full text Add to dashboard Cite

show abstract

“…The latter of which was an emerging area found through thematic analysis and is gaining momentum in terms of its importance as it relates to cultural competency, training needed to support an inclusive culture (e.g. training related to the concept and presence of micro-aggressions) and critical librarianship (Barnett and Witenstein, 2020; Barr-Walker and Sharifi, 2019; Blackburn, 2020; Daniel, 2013; Gosselin and Goodsett, 2019; Lazzaro et al. , 2014; Leung and López-McKnight, 2020; Sanchez-Rodriguez, 2021; Zhang and Roy, 2011).…”

Section: Discussionmentioning

confidence: 99%

Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature

Jones

Mani

McCall

et al. 2022

RSR

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PurposeThe objective of this study is to establish the current state of library and information science (LIS) scholarship pertaining to anti-racism, equity, inclusion and social justice initiatives.Design/methodology/approachUsing comprehensive search strategies, three LIS databases were searched for relevant literature published in the last 10 years and results were exported and de-duplicated using Endnote. Citations were screened by two blinded, independent reviewers based on pre-defined eligibility criteria. Citations in the final data set were then hand coded by three reviewers using deductive coding. Subject terms for all citations were categorized and consolidated to identify major themes across the corpus of included publications. Results were analyzed using bibliometrics and thematic analysis.FindingsA total of 691 unique citations were included in this analysis based on inclusion criteria. Publication productivity has generally increased from 2011 to 2020; findings show publications from 170 source titles and 944 authors representing 33 countries. Prevalent themes included access to information, multiculturalism and social justice. Various populations groups, areas of LIS practice, library types and social justice topics have been addressed in the literature. Over 15% of citations focused on anti-racism efforts in LIS.Originality/valueThis study applied both bibliometric and thematic approaches to analyzing LIS literature at macro and micro levels regarding anti-racism, equity, inclusion and social justice.

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“…For Hoppe and Jung 2017, a space open to all, not tied to perceptions of expertise hidden behind a big desk or limited to appointment booking, is most likely to lead to an inclusive environment set to foster critical inquiry. By combining these insights with those offered by Daniel (2013), who found that patrons are more likely to approach a desk in which they see themselves represented, we can begin to understand how to intentionally create inclusive service models.…”

Section: Literature Reviewmentioning

confidence: 98%

“…The layout of the desk space and mix of employees standing and sitting fosters a relaxed and flexible environment in which all employees regularly collaborate to assist individual patrons. Student positions are limited in scope to technology help, but students are intentionally given the same prominence at our desk as the literature is clear that people are more likely to engage with customer service when they see themselves represented (Daniel, 2013). Improving the visibility of teaching activities in our service zone was of paramount importance.…”

Section: Case Study: Ubc Okanagan Library Service Zonementioning

confidence: 99%

Conveying Complexity in Contemporary Academic Library Service Models

Sobol¹

2020

Partnership

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This article will provide both practical and critical insights into contemporary library service practices using the UBC Okanagan service model redesign as a case study. In 2018 the service desk at UBC Okanagan Library was redesigned into a service zone with a fundamental goal of increasing the prominence of complex library services. By improving the visibility of research support within a newly conceptualized service zone, we addressed inclusivity through design and staffing practices while facilitating campus engagement through programming. This article offers a contribution to the ongoing discussion of consolidated service models and challenges the profession to continue experimenting with service model design and delivery in order to support diverse library patrons in an increasingly neoliberal university environment.

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Gender, Race, and Age of Librarians and Users Have an Impact on the Perceived Approachability of Librarians

Cited by 4 publications

References 1 publication

Fcbook: Swearing impacts impression formation on social media

Fcbook: Swearing impacts impression formation on social media

Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature

Conveying Complexity in Contemporary Academic Library Service Models

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Gender, Race, and Age of Librarians and Users Have an Impact on the Perceived Approachability of Librarians

Cited by 4 publications

References 1 publication

F*c*book: Swearing impacts impression formation on social media

F*c*book: Swearing impacts impression formation on social media

Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature

Conveying Complexity in Contemporary Academic Library Service Models

Contact Info

Product

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Fcbook: Swearing impacts impression formation on social media

Fcbook: Swearing impacts impression formation on social media