2009
DOI: 10.1108/13673270910988088
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Generation and transfer of knowledge in IT‐related SMEs

Abstract: PurposeThe purpose of this paper is to examine the generation and transfer of knowledge in information technology‐related small and medium enterprises (SMEs).Design/methodology/approachBased on a survey of 105 employees from 30 organizations in Barcelona, Spain, the authors use a structural equation approach to validate the conceptual model.FindingsPersonal motivation and the opportunity to learn from other employees are critical to generate knowledge. The attitudes and abilities of those who take part in the … Show more

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Cited by 66 publications
(17 citation statements)
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“…The framework of analysis was primarily based on transaction cost analysis, and tended to neglect the salient features of the nature of knowledge as an intangible resource and the difficulties of assessing its value. Works that have addressed the more complex issues of non-technology transfers and the more intangible aspects of knowledge and value include Inkpen and Beamish (1997), Choi and Lee (1997), Spencer (2000), Millar (2008), Zapata et al (2009 and Yigitcanlar (2009). The intangible nature of knowledge raises the fundamental issues of social and community identity and reputation in knowledge based transactions.…”
Section: Knowledge and Social Science Researchmentioning
confidence: 99%
“…The framework of analysis was primarily based on transaction cost analysis, and tended to neglect the salient features of the nature of knowledge as an intangible resource and the difficulties of assessing its value. Works that have addressed the more complex issues of non-technology transfers and the more intangible aspects of knowledge and value include Inkpen and Beamish (1997), Choi and Lee (1997), Spencer (2000), Millar (2008), Zapata et al (2009 and Yigitcanlar (2009). The intangible nature of knowledge raises the fundamental issues of social and community identity and reputation in knowledge based transactions.…”
Section: Knowledge and Social Science Researchmentioning
confidence: 99%
“…Since, in most cases, the relevant external knowledge presents itself in a complex and poorly coded form, this capability is important because it plays a leading role in the company's ability to understand the value of that external knowledge and to recombine it with its existing knowledge base. Cantú, Criado, & Criado (2009) note that large companies typically rely on systematic mechanisms to manage knowledge-based resources, while SMEs still need to understand their knowledge and how to explore and share it to improve competitiveness. Moreover, large companies usually have more management structures, more sophisticated routines, and more resources to invest in R&D, while SMEs rely heavily on the technical and industrial experience of the company owner to develop AC, which in turn affects the innovation performance of SMEs (Wang, Wang, & Horng, 2010).…”
Section: Introductionmentioning
confidence: 99%
“…The 28 papers concerning Critical Success Factors offer a comprehensive framework of the factors that affect KM adoption and show that they may be classified into three main categories: Human and cultural factors, which includes human resources, people skill, motivation, training and education, a culture of collaboration and trust [23,24,[43][44][45][46][47][48][49][50][51][52][53][54][55][56][57][58], Technical factors, namely the degree of IT applications, the information system, infrastructure, degree of KM adoption, Total Quality Management practices [23,24,47,[49][50][51][52]54,56,59], and Managerial factors, i.e., cultivating trust, KM strategy, integrating KMS with staff, management style, management leadership, internal and external network relationships, organizational infrastructure, physical networks, teamwork, and rewarding [23,24,44,45,47,[49][50][51][52][53][54]56,57,[59][60]…”
Section: Factors Affecting Knowledge Managementmentioning
confidence: 99%