Generation of group storytelling in post-decision implementation process

A context-based model for Knowledge Management embodied in work processes

“…Knowledge Management will only succeed when built to evolve on the basis of feedback and cooperation among people. Examples of such initiatives are the Communities of Practice [4,17,22] in which actions are usually discussed after they have been completed, which generates loss of relevant information; and Storytelling technique application [29,39,40]. Besides, those approaches use natural language, thus it lacks formalization.…”

“…Several studies, such as [3,39], point to forms of context representation. Besides, research on context considers representations and models for specific applications [23,30,41,1], but consensus has not yet been reached.…”

Athena: A collaborative approach to requirements elicitation

“…Thus, our model and method are put together in a tool based on the TellStory tool [39]. The requirements of the tool take groupware features into consideration, to support interactions.…”

Utilizing Verbally Told Stories for Informal Knowledge Management

“…As already mentioned, (Valle et al 2002) use storytelling to recall decision processes in work groups, while (Schäfer et al 2004a,b) apply storytelling to team building. All these approaches rely on the collective remembering of episodes and configurations of the group's history.…”

“…Hence, practitioners like the members of a project team or leaving experts are requested to share their experience by telling stories. These stories may reveal unknown facts, efficient methods, proven solutions and new ideas (Valle et al 2002), e.g., use storytelling for the recollection of decision in implementation processes, in order to capture insights and best-practices for future decisions.…”