“…Prior to the pandemic, there were reports of remote services being implemented and studied in neurology, neurogenetics, and genetic counseling (Achey et al., 2014 ; Alcalay et al., 2020 ; Cohen et al., 2016 ; Ekeland et al., 2010 ; Greenberg et al., 2020 ; Hilgart et al., 2012 ; Kane & Gillis, 2018 ; Mitchell & Demiris, 2005 ). Remote services have been described by the terms teleneurology, telemedicine, and telehealth (Achey et al., 2014 ; Alani, 2020 ; Alcalay et al., 2020 ; Cheney, 2020 ; Eberly et al., 2020 ; Ekeland et al., 2010 ; Kane & Gillis, 2018 ; Parmanto et al., 2016 ; Spindler et al., 2020 ; Wilkinson et al., 2016 ). In genetic counseling, the remote service delivery models have been defined as either ‘telephone genetic counseling’ for a session about a new indication conducted entirely via telephone, or ‘telegenetics’ for a web‐based videoconferencing or telemedicine genetic counseling visit (Cohen et al., 2012 ).…”