BACKGROUND: System-level planning involves uniting hospitals and health systems, local/regional government agencies, emergency medical services, and other health-care entities involved in coordinating and enabling care in a major disaster. We reviewed the literature and sought expert opinions concerning system-level planning and engagement for mass critical care due to disasters or pandemics and off er suggestions for system-planning, coordination, communication, and response. Th e suggestions in this chapter are important for all of those involved in a pandemic or disaster with multiple critically ill or injured patients, including front-line clinicians, hospital administrators, and public health or government offi cials.
METHODS:Th e American College of Chest Physicians (CHEST) consensus statement development process was followed in developing suggestions. Task Force members met in person to develop nine key questions believed to be most relevant for system-planning, coordination, and communication. A systematic literature review was then performed for relevant articles and documents, reports, and other publications reported since 1993. No studies of suffi cient quality were identifi ed upon which to make evidence-based recommendations. Th erefore, the panel developed expert opinion-based suggestions using a modifi ed Delphi process.
RESULTS:Suggestions were developed and grouped according to the following thematic elements: (1) national government support of health-care coalitions/regional health authorities (HC/RHAs), (2) teamwork within HC/RHAs, (3) system-level communication, (4) system-level surge capacity and capability, (5) pediatric patients and special populations, (6) HC/RHAs and networks, (7) models of advanced regional care systems, and (8) the use of simulation for preparedness and planning.CONCLUSIONS: System-level planning is essential to provide care for large numbers of critically ill patients because of disaster or pandemic. It also entails a departure from the routine, independent system and involves all levels from health-care institutions to regional health authorities. National government support is critical, as are robust communication systems and advanced planning supported by realistic exercises. 4e. We suggest fair and adequate reimbursement for expenditures and loss of revenue related to delivery of acute critical care services during a disaster or pandemic must be ensured. Th is should include the guarantee of payments from governmental sources, as well as by insurance companies and other payers of health-care services.
Pediatric Patients and Specialty Populations5a. We suggest HC/RHAs have identified, and be familiar with, the following pediatric disaster/pan demic designated resources including, but not limited to:• Pediatric consultative specialists available by dedicated phone line support and/or dedicated video or telemedicine consultation.• Designated pediatric surge personnel (eg, pediatric hospitalists, others) available to non-pediatric hospitals and health systems to sup...