Gerenciamento do Suprimento nos Empreendimentos Hoteleiros

Abstract

The cycle of implantation of hotels is different among others real estate enterprises. This differentiated scene brings to the procurement management not usual demands in others real estate enterprises, such as:[1] a strong control of baseline, [2] an strong control process with involved suppliers, [3] necessity to see the needs of operation cycle during de implantation cycle. The objective of the research is to propose guidelines for the processes of the logistic in the implantation of hotels, as an integrant of the processes of management of the enterprise, with focus in those aspects that differentiate the hotels of others real estate enterprises. The research describes the results of the field surveys on the target of the implantation of hotels, with the purpose to identify the necessities of this cycle. These data, together with an analysis of the processes of procurement management allowed structuralizing the guidelines for the logistic process. The conclusion of this research is the necessity to appeal the processes not usual in the area of procurement management, such as processes of scope control, configuration control and control of interfaces, applied in particular for the logistics management of involved in the implantation and the of hotels operation.