Gestión del conocimiento: una perspectiva desde la gestión de la calidad y la gestión documental

Álvarez, María Janneth Álvarez; Rojas, Martha Castro; Guarín, Guillermo Peña

doi:10.15332/s2145-1389.2013.0002.07

Cited by 7 publications

(3 citation statements)

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“…Once these processes are defined, the knowledge required to manage and improve them must be established. Furthermore, as the processes are executed and controlled, records with potentially valuable data emerge, which can later be transformed into new knowledge [104]. This enables private organizations and public administrations to increase their capacity for innovation [105,106].…”

Section: Knowledge Management (Km)mentioning

confidence: 99%

The Influence of Knowledge on Managing Risk for the Success in Complex Construction Projects: The IPMA Approach

et al. 2022

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Organizations undertaking construction projects often deal with uncertainty and complexity. Risks include a wide range of occurrences that can lead to project failure. However, these difficulties may be minimized if risks are properly managed. In addition, knowledge management may emerge as a key element in facing unforeseen events and detecting the actions that are working well in other projects. In this context, this study intends to demonstrate the influence of managing organizational knowledge on risk management and the impact of both on the success of projects and associated businesses. To this end, a questionnaire was distributed among construction technicians, practitioners and managers in order to assess the importance of factors managing knowledge and risk and of success criteria. Thanks to the participation of almost four hundred respondents, cause-and-effect relationships are characterized by means of structural equation modeling, statistically confirming them. The specific links between the knowledge-management projects and the skills and abilities to face risks provided by the International Project Management Association (IPMA) standards, with a relation of 0.892 out of 1, justify the 75.1% of the success of the venture. These findings prove that the application of IPMA proposals enhances the required knowledge that leads to improved completion and delivery of complex construction projects in risky environments.

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Section: Knowledge Management (Km)mentioning

confidence: 99%

The Influence of Knowledge on Managing Risk for the Success in Complex Construction Projects: The IPMA Approach

et al. 2022

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“…Another important element that intervenes in the process is document management, which has been transformed in recent years as a result of the evolution of ICT, providing new mechanisms for information capture and storage [10] and can be understood as the set of operations and techniques that allow the coordination and control of activities related to the creation, reception, location, access and storage of documents for their preservation over time [11].…”

Section: Fig1: Essential Model For Information Managementmentioning

confidence: 99%

Information management as a quality-building element in higher education institutions

Mercado¹,

Palma²,

Rangel³

2018

ces

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In any organization, information is a key resource, not only for decision making, but also for in-depth knowledge of the status and outcome of processes, which allows for continuous improvement actions that promote excellence. Therefore, for higher education institutions, well-defined methods for efficient information management are relevant for maintaining the quality standards demanded by the increasingly competitive educational market. Based on this idea, the purpose of this document is to explore, from literature and teaching experience, the aspects related to information management and continuous improvement, especially in the universities of the Colombian Caribbean. To this end, a qualitative approach was used, applying a document review technique in academic databases of recent years, both in Spanish and English. It is concluded, after the presentation of the theoretical bases of the analyzed topic, that the management of the information implies coordinated actions in the institution for a correct implementation and use, that facilitates the processes of continuous improvement in function of the strategic objectives and the achievement of the excellence.

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“…Por lo tanto, resulta apropiado plantearse cómo pueden las pymes gestionar el conocimiento necesario para competir en un entorno globalizado, tecnológicamente acelerado y con las limitaciones de recursos que las caracterizan. De acuerdo con Álvarez-Álvarez, Castro-Rojas y Peña (2013):…”

Section: Introductionunclassified

Modelo de gestión del conocimiento para pymes, basado en el sistema de gestión de la calidad y la gestión documental

Guarín¹,

Rojas

Álvarez³

2020

SIGNOS

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Algunos estudios indican que el conocimiento que necesitan las organizaciones para mejorar su desempeño se puede administrar de una manera más eficaz cuando se articula con la gestión de la calidad y con la gestión documental. Aplicando un método cualitativo, basado en una revisión de literatura y la identificación de prácticas de gestión documental en Pyme seleccionadas, se elabora un modelo para la gestión del conocimiento que integra la gestión del conocimiento con el sistema de gestión de la calidad y con la gestión documental, según las normas técnicas ntc iso 9001:2015 y ntc iso 33001:2011 respectivamente. Este modelo articula el conocimiento capturado del exterior con el creado en la organización, con el fin de facilitar su gestión bajo las condiciones limitadas de las Pyme.

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Gestión del conocimiento: una perspectiva desde la gestión de la calidad y la gestión documental

Cited by 7 publications

References 0 publications

The Influence of Knowledge on Managing Risk for the Success in Complex Construction Projects: The IPMA Approach

The Influence of Knowledge on Managing Risk for the Success in Complex Construction Projects: The IPMA Approach

Information management as a quality-building element in higher education institutions

Modelo de gestión del conocimiento para pymes, basado en el sistema de gestión de la calidad y la gestión documental

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