Given Enough Eyeballs, all Bugs are Shallow - A Literature Review for the Use of Crowdsourcing in Software Testing

Abstract

Over the last years, the use of crowdsourcing has gained a lot of attention in the domain of software engineering. One key aspect of software development is the testing of software. Literature suggests that crowdsourced software testing (CST) is a reliable and feasible tool for manifold kinds of testing. Research in CST made great strides; however, it is mostly unstructured and not linked to traditional software testing practice and terminology. By conducting a literature review of traditional and crowdsourced software testing literature, this paper delivers two major contributions. First, it synthesizes the fields of crowdsourcing research and traditional software testing. Second, the paper gives a comprehensive overview over findings in CSTresearch and provides a classification into different software testing types.