Global social knowledge management – Understanding barriers for global workers utilizing social software

Pirkkalainen, Henri; Pawlowski, Jan Μ.

doi:10.1016/j.chb.2013.07.041

Cited by 53 publications

(46 citation statements)

References 44 publications

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“…Specifically, we examined the relation between social identification and employees' information sharing on an organization's intranet (i.e., an internal wiki). A common problem with platforms like these is that, despite their purpose to provide tools for exchanging work-related information, individuals often do not use them much (Pirkkalainen & Pawlowski, 2014). We assumed that social identification with the organization should predict a greater willingness to actively share information on the platform.…”

Section: Whenothersarepartoftheself:socialidentification Withajointgroupmentioning

confidence: 98%

Knowledge Exchange as a Motivated Social Process

Scholl

Landkammer

Sassenberg

2017

The Psychology of Digital Learning

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Be it in the case of learning together or cooperating with each other at universities, in schools, at work or during leisure time, individuals usually need to exchange knowledge in order to achieve their goals. Knowledge exchange contributes to joint performance, provided that the knowledge is, indeed, effectively exchanged. Such knowledge exchange often occurs via computer-mediated communication (cmc): e-mails, online chats, blogs, or social networks provide an easy opportunity to exchange information at all times and with a wide range of users. Yet, people do not always exchange knowledge via digital media effectively-although digital media would technically allow them to do so. Why is this the case and how can we foster exchange? This chapter considers knowledge exchange as a socially motivated process. We argue that, at times, people may be motivated to share their information with others, such as when trying to reach a decision together as a group; yet, at other times, people might strategically withhold information from others, such as when trying to keep a personal advantage. This chapter outlines from an experimental, social-psychological approach how specific social constellations between users can elicit such group-or self-serving motives and how these can enhance or hinder knowledge exchange. Finally, we discuss how barriers for knowledge exchange may be overcome in order to facilitate collaboration in cmc (or faceto-face) contexts. Keywords Information sharing • Information exchange • Social processes • MotivationNo matter whether individuals learn together or cooperate at universities, in schools, at work or during leisure time, they usually need to exchange knowledge in order to achieve their goals. For instance, project teams implementing innovations in a company have to share their knowledge to reach an optimal outcome. Students learning together

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Section: Whenothersarepartoftheself:socialidentification Withajointgroupmentioning

confidence: 98%

Knowledge Exchange as a Motivated Social Process

Scholl

Landkammer

Sassenberg

2017

The Psychology of Digital Learning

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“…The focus of analysis is experiences revolving around the development, use and design of open E-Learning [OER and E-Learning] in the public sector. The goal is to systemize experiences and lessons learned in the domain as barriers, whereby the analysis will orient upon and adapt the Barrier Framework (Pirkkalainen & Pawlowski, 2014a). We define open E-Learning as 'any ICT supported learning, education or training processes making use of OER' and OER as 'any digital object which can be freely accessed, modified and (re-)used for these purposes' (adapted from Pirkkalainen & Pawlowski, 2010, 23f.…”

Section: Research Logic and Approachmentioning

confidence: 99%

“…More precisely, the BF was derived through studies on difficulties which appear in the conduct, development or implementation of virtual learning systems, global collaboration -or knowledge management systems , 2014a. To illustrate the challenges which appear in a range of contexts: organizational obstacles may be a lack of policy regulations or a poor technical fit of systems to workplaces which impede the implementation of learning environments (Pirkkalainen & Pawlowski, 2014a;Pirkkalainen & Pawlowski, 2014b, pp. 640f.).…”

Section: Barriers To the Development And Use Of Open E-learningmentioning

confidence: 99%

“…Yunus & Salim, 2008). To systemize findings of the literature review, this study extends the Barrier Framework [BF] for E-and OER learning (Pirkkalainen & Pawlowski, 2014a) and will thus derive at a contextualized Barrier Framework [cBF] for public administrations. Not to anticipate findings, the cBF will consist of three dimensions (context/organizational, individual, technical barriers) and will address to more than forty challenges to consider in the domain.…”

Section: Introductionmentioning

confidence: 99%

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A Barrier Framework for open E-Learning in public administrations

Stoffregen

Pawlowski

Pirkkalainen

2015

Computers in Human Behavior

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“…One of the critical issues in software engineering projects is coordination among developers, a factor that is recognized to be important in software development project [6] [7]. Coordination can be defined as "a management in dependencies and focus on the relationship between coordination structure and project performance during development of project in software A. J. Sualiet al…”

Section: Literature Reviewmentioning

confidence: 99%

A brief method to assess the association of socio and technical dependencies on software quality

Suali

Fauzi

Nasir

et al. 2018

J. Fundam and Appl Sci.

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Managing coordination among developers is very challenging when dependent task occurred since the quality of the software during development need to be maintained. Socio Congruence (STC) introduced to measure the coordination and help to identify coordination breakdown from the root of development. However, since STC is a new area in software engineering, there are limited researches expand STC study by investigate the relationship of socio and tec software quality in software engineering project. This paper outline related research, literature review and the method used to conduct the study.

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Global social knowledge management – Understanding barriers for global workers utilizing social software

Cited by 53 publications

References 44 publications

Knowledge Exchange as a Motivated Social Process

Knowledge Exchange as a Motivated Social Process

A Barrier Framework for open E-Learning in public administrations

A brief method to assess the association of socio and technical dependencies on software quality

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