Global software development governance: Challenges and solutions

Manjavacas, Antonio; Vizcaíno, Aurora; Ruíz, Francisco; Piattini, Mario

doi:10.1002/smr.2266

Cited by 21 publications

(28 citation statements)

References 45 publications

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“…Our findings showed the companies' KPIs did not measure the success of the distributed teamwork and the quality of the code produced. Governing and measuring in global software development is known to be difficult and research is lacking [41]. Our findings confirm previous research that showed the number of PRs might not be a good measurement for developer productivity [22].…”

Section: Discussionsupporting

confidence: 85%

An Empirical Investigation of Pull Requests in Partially Distributed BizDevOps Teams

Stray

Moe

Mikalsen

et al. 2021

2021 IEEE/ACM Joint 15th International Conference on Software and System Processes (ICSSP) and 16th ACM/IEEE International Conf

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In globally distributed projects, virtual teams are often partially dispersed. One common setup occurs when several members from one company work with a large outsourcing vendor based in another country. Further, the introduction of the popular BizDevOps concept has increased the necessity to cooperate across departments and reduce the age-old disconnection between the business strategy and technical development. Establishing a good collaboration in partially distributed BizDevOps teams requires extensive collaboration and communication techniques. Nowadays, a common approach is to rely on collaboration through pull requests and frequent communication on Slack. To investigate barriers for pull requests in distributed teams, we examined an organization located in Scandinavia where cross-functional BizDevOps teams collaborated with off-site team members in India. Data were collected by conducting 14 interviews, observing 23 entire days with the team, and observing 37 meetings. We found that the pull-request approach worked very well locally but not across sites. We found barriers such as domain complexity, different agile processes (timeboxed vs. flow-based development), and employee turnover. Using an intellectual capital lens on our findings, we discuss barriers and positive and negative effects on the success of the pull-request approach.

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Section: Discussionsupporting

confidence: 85%

An Empirical Investigation of Pull Requests in Partially Distributed BizDevOps Teams

Stray

Moe

Mikalsen

et al. 2021

2021 IEEE/ACM Joint 15th International Conference on Software and System Processes (ICSSP) and 16th ACM/IEEE International Conf

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“…However, to scale agile and coordinate development tasks within distributed teams, it is necessary to tailor the agile practices. As presented by Manjavacas et al [139], ensuring and establishing a governance structure for the IT organization, and ensuring stakeholder engagement and participation are the most present governance objectives in the literature on GSD governance. These governance objectives can be achieved through the use of combined practices, and SAFe helps reinforce the governance structure in a software organization.…”

Section: Discussionmentioning

confidence: 99%

Toward Unveiling How SAFe Framework Supports Agile in Global Software Development

2021

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Current research has shown that global software development (GSD) organizations rely on agile methods to guarantee better communication, coordination, and improved productivity. Moreover, as organizations continue to grow, they are facing large-scale global project challenges and complexity, leading to an urge to scale agile practices for better coordination. However, it has been surprising to find that approaches in the literature on scaling agile for large and global projects remain unclear. In addition, to identify and highlight which agile scales practices reported in studies on Agile GSD (AGSD) are related to SAFe practices, we conducted a systematic literature review. In addition, we mapped AGSD practices to the SAFe 5.0 framework to provide bases for those starting on such a journey. In our study, we found 24 articles related to the scaling of agile practices in a global environment, and 44 scaling agile practices that embrace 95 SAFe 5.0 components, including "agile coaching," "agile architecture," and "system demo". This study provides an in-depth scientific investigation on how SAFe can be associated with global teams applying GSD. The results and findings will benefit researchers and practitioners in conducting further research and provide more dedicated solutions for challenges to scaling agile in the context of GSD.

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“…At the same time, governance involves practices and commitments focused on the proper management of the organization. 3,4 Thus, governance activities can be…”

Section: O R P O R At E G Ov E R Na N C Ementioning

confidence: 99%