Global Software Engineering: The Future of Socio-technical Coordination

Herbsleb, James D.

doi:10.1109/fose.2007.11

Cited by 479 publications

(426 citation statements)

References 69 publications

(70 reference statements)

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“…These distances were also mentioned in numerous other studies (Bannerman et al, 2012;Colomo-Palacios, SotoAcosta, García-Peñalvo, & García-Crespo, 2012;Hanssen et al, 2011;Niazi et al, 2013). According to Herbsleb, (2007), as the temporal and geographical distances increase, the effectiveness of collabo-ration and communication decreases. Collaboration and communication challenges, which are fundamental to good teamwork (Hsu, Shih, Chiang, & Liu, 2012), are further elaborated in the following sub-sections.…”

Section: Collaboration and Communication Challengesmentioning

confidence: 99%

“…In a study done by Herbsleb (2007), it was posited that the vital problem of GSD is the absence or disruption of numerous mechanisms that are responsible for coordinating the work in a co-located environment. In fact, Hersbleb mentioned that even very small physical distances can have sizable repercussions.…”

Section: Collaboration Challengesmentioning

confidence: 99%

“…Søderberg et al (2013) supported the reasons for such growth are not only the labour cost reduction and high quality of software produced by Indian IT companies, but also includes the long-term partnerships and the knowledge that these offshore companies have to offer. However, teams working in GSD face numerous collaboration and communication challenges (Bannerman, Hossain, & Jeffery, 2012;Bjarnason, Wnuk, & Regnell, 2011;Herbsleb, 2007). These categories of challenges are very important subjects of study because human relations are crucial for the success of GSD projects.…”

Section: Introductionmentioning

confidence: 99%

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The Use of Kanban to Alleviate Collaboration and Communication Challenges of Global Software Development

Tanner¹,

Dauane²

2017

InSITE Conference

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[This Proceedings paper was revised and published in the journal Issues in Informing Science and Information Technology] Aim/Purpose : This paper aims to describe how various Kanban elements can help alleviate two prominent types of challenges, communication and collaboration in Global Software Development (GSD). Background: Iterative and Lean development methodologies like Kanban have gained significance in the software development industry, both in the co-located and globally distributed contexts. However, little is known on how such methodologies can help mitigate various challenges in that occur in a globally distributed software development context. Methodology: The study was conducted using a single-case study based on a general inductive approach to analysis and theory development. Through the literature review, collaboration and communication challenges that GSD teams face were identified. Data collected through semi-structured interviews was then inductively analyzed to describe how the case-study teams employed various Kanban elements to mitigate communication and collaboration challenges they face during GSD. Findings: The study found that some Kanban elements, when properly employed, can help alleviate collaboration and communication challenges that occur within GSD teams. These relate to Inclusion Criteria, Reverse Items, Kanban Board, Policies, Avatars, and Backlog. Contribution: The paper contributes to knowledge by proposing two simple concept maps that detail the specific types of communication and collaboration challenges which can be alleviated by the aforementioned Kanban elements in GSD. Recommendations for Practitioners: This paper is relevant to GSD teams who are seeking ways to enhance their team collaboration and communication as these are the most important elements that contribute to GSD project success. It is recommended that relevant Kanban elements be used to that effect, depending on the challenges that they aim to alleviate. Future Research: Future research can investigate the same research questions (or similar ones) using a quantitative approach.

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Section: Collaboration and Communication Challengesmentioning

confidence: 99%

Section: Collaboration Challengesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The Use of Kanban to Alleviate Collaboration and Communication Challenges of Global Software Development

Tanner¹,

Dauane²

2017

InSITE Conference

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“…The interior distance is formed due causing them to spiral out of control. The fundamental problem of GSD is that many of the mechanisms that function to coordinate the work in a co-located setting are absent or disrupted in a distributed project [Herbsleb, 2007]. The literature on global software development gives evidence on how various tactics are applied to alleviate communication, cultural, coordination and control issues created by distances.…”

Section: Introductionmentioning

confidence: 99%

Global Software Development Coordination Strategies - A Vendor Perspective

Deshpande

Beecham

Richardson

2011

Lecture Notes in Business Information Processing

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“…Stakeholders, who are people involved in software development project such as developers, project leader, tester and end-users, collaborate with each other in rather informal way than following well-defined processes to accomplish a development task. Although OSS was born as a movement mainly based on contributions of volunteer stakeholders, an increasing number of firms are getting involved in OSS projects [21] [31]. Lakhani et al found that around 40% of programmers are paid by companies to contribute to OSS projects [24].…”

Section: Introductionmentioning

confidence: 99%

Impact of Stakeholder Type and Collaboration on Issue Resolution Time in OSS Projects

Duc¹,

Cruzes²,

Ayala³

et al. 2011

IFIP Advances in Information and Communication Technology

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Abstract. Born as a movement of collective contribution of volunteer developers, Open source software (OSS) attracts an increasing involvement of commercial firms. Many OSS projects are composed of a mix group of firmpaid and volunteer developers, with different motivation, collaboration practices and working styles. As OSS is collaborative work in nature, it is important to know whether these differences have an impact on project outcomes. In this paper, we empirically investigate the firm-paid participation in resolving OSS evolution issues, the stakeholder collaboration and its impact on OSS issue resolution time. The results suggest that though a firm-paid developer resolves much more issues than a volunteer developer does, there is no difference in issue resolution time between firm-paid and volunteer developers. Besides, the more important factor that influences the issue resolution time comes from the collaboration among stakeholders rather than from measures of individual characteristics.

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Global Software Engineering: The Future of Socio-technical Coordination

Cited by 479 publications

References 69 publications

The Use of Kanban to Alleviate Collaboration and Communication Challenges of Global Software Development

The Use of Kanban to Alleviate Collaboration and Communication Challenges of Global Software Development

Global Software Development Coordination Strategies - A Vendor Perspective

Impact of Stakeholder Type and Collaboration on Issue Resolution Time in OSS Projects

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