Global Sourcing of Information Systems Development - Explaining Project Outcomes Based on Social, Cultural, and Asset-Related Characteristics

Global Software Development: Practices for Cultural Differences

“…In complement, Spohrer et al [35] and Huang and Trauth [19] reinforce the role of national cultural mindset for the "problem solving processes", which in turn, is an essential element of requirements engineering "to decode the meanings behind each other's language" about "business needs", and transform those This is the author-created version of the work accepted at the 19th International Conference on Product-Focused Software Process Improvement 2018 (PROFES 2018). A link to the final authenticated version will be added when it is available.…”

“…Table 2. Practices to deal with cultural differences in GSD Practice Citations Understand and be aware of cultural differences [7,8,9,11,13,19,26,25,37] Make onsite visits [6,9,12,13,19,33,37] Standardise skills required for global team members [1,10,12,19,33,35,37] Identify and establish the cultural context of each global team [8,10,11,16,19,33,35] Provide cultural training [2,8,12,19,33,35] Look out for cultural misunderstanding in Requirement [9,7,18,19,26,35] Develop and maintain cultural knowledge base [7,10,19,33,37] Assign a local manager with the skills needed for a global team [6,9,…”

“…Spohrer et al's [35] literature and practice investigation revealed that differences in terms of modes of thinking and acting can affect the quality of the relationship between teams. The authors commented that high variance in habits can in some cases be traced back to differences in culture.…”

“…In [35], a global project with Indian and German teams had an Indian manager at its German site who had been living in Germany for three years. According to the report, this cultural experience provided the manager with an improved understanding of the differences in terms of culture, behaviour and work practices between the two teams.…”

“…Training can aid in the education of team members from different cultures or with different religious values and in the interpretation of the behaviours of geographically distinct team members and clients, resulting in an enhanced level of understanding [35,12,8,19].…”