Global Tourism and Terrorism. Safety and Security Management

Abstract

In the last two years, some Mediterranean regions have obtained significant benefits from the contraction of large tourist investments marking contrasting trends, as in the case of Sardinia and other Italian and Spanish sub-regions (conceivably due to their perception as safer locations). In global tourism, security and safety have become complex issues with a wide range of components including consumer protection, legal protection of tourists, environmental security, disaster protection, data safety, personal safety in communication, quality assurance of services. The vulnerability of tourism to external negative events, such as tourism terrorism, has defined the increasing importance of tourism safety and security management in a global approach as an integral part of the tourism industry's operations.

Tourism Management: A Panacea for Sustainability of Hospitality Industry

“…Also, Hamarneh and Jerabek (2018) stressed that effective security management ensure access control that enables only authorized persons, tourist and visitors access to tourism destinations in order to maintain security of the destination for improved tourist comfort. Similarly, Brondoni (2016) highlighted that effective security management increase the security and safety of destination and impact significantly on the performance of hospitality industry.…”

“…Also, adequate security management ensures proper monitoring and surveillance of tourism destination and prevents unauthorized persons from gaining access to the destination (Hamarneh and Jerabek, 2018). Brondoni (2016) indicated that effective security management increases the security and safety of destination and impact significantly on the performance of hospitality industry.…”

Economic development trends in the EU tourism industry. Towards the digitalization process and sustainability

“…The European Commission, through Eurostat, is analyzing the impact of these factors in various cross-sections of sustainability. They were also studied in the context of the tourist economy (Marttunen et al 2019 ) (Frone and Frone 2013 ) (Kovari and Zimanyi 2011 ) (Brondoni 2016 ) (Eijgelaar et al 2010 ) Ensure the availability and sustainable management of water and sanitation for all: Inland water bathing sites with excellent water quality Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels: General government total expenditure on law courts Climate action: Greenhouse gas emissions Source: own elaboration …”

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“…Concerns about poor health, hygiene, security and safety conditions may have an impact on demand generation and may also harm foreign investment in travel and tourism in the country (World Economic Forum, 2019). Terrorist attacks, local war conflicts, epidemics or natural disasters have an impact on the travel and tourism sector which shows a high level of vulnerability in this area (Brondoni, 2016;Pantano, Pietro, 2013;Tarlow, 2011;World Tourism Organization and International Labour Organization, 2013). Mawby (2014) adds that high crime, low-level public disorder and political instability in the country also have a negative impact on tourism.…”

“…Payam (2015) stresses the fact that security in tourism currently includes not only security at the destination of the stay, but also all visitor activities throughout their travel. Brondoni (2016) defined the key issue of global tourism safety and security management as follows (see Table 1). Key factors for improving security and safety in tourism can be considered as protection areas and tourist facilities, the reliability of the responsible authorities and trust-building campaigns (Paunović, 2013;World Economic Forum, 2013).…”