2015
DOI: 10.1111/isj.12065
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Good habits gone bad: Explaining negative consequences associated with the use of mobile phones from a dual‐systems perspective

Abstract: Information technology use is typically assumed to have positive effects for users, yet information technology use may also lead to negative consequences with various degrees of gravity. In the current work, we build on dual-systems theories to investigate negative consequences associated with mobile phones use (MPU), defined as the extent to which the use of mobile phones is perceived to create problems in managing one's personal and social life. According to dual-system theories, human behaviour is guided by… Show more

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Cited by 165 publications
(188 citation statements)
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References 106 publications
(203 reference statements)
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“…As such, media platforms have a great deal to gain from pulling us away from our immediate opportunities for social interaction and luring us into feeds where we will encounter advertisements and other content that is aimed at behavior change (sometimes this change is good for us, [ 28–30 ] but other times it is detrimental to us. [ 18,31,32 ] Such is the volume of notifications that users are becoming adept at defining strategies to manage the overburden of smartphone notifications [ 33 ] and both interuptability and user engagement is predictable. [ 34 ]…”
Section: The Smartphone Dilemma Is Evolving As Technology's Role In Omentioning
confidence: 99%
“…As such, media platforms have a great deal to gain from pulling us away from our immediate opportunities for social interaction and luring us into feeds where we will encounter advertisements and other content that is aimed at behavior change (sometimes this change is good for us, [ 28–30 ] but other times it is detrimental to us. [ 18,31,32 ] Such is the volume of notifications that users are becoming adept at defining strategies to manage the overburden of smartphone notifications [ 33 ] and both interuptability and user engagement is predictable. [ 34 ]…”
Section: The Smartphone Dilemma Is Evolving As Technology's Role In Omentioning
confidence: 99%
“…Finally, consumer studies that investigate self-control dilemmas tend to mix the different levels of focus [5]. For instance, Soror et al [30] examine how a personal trait (self-regulation) interacts with a more context-specific behavior (habit).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…Dual-systems theories have been applied in numerous contexts, including healthcare customers' service evaluation [27], risk attitudes of private investors [11], consumers' excessive mobile phone [30] or social media use [31], and employee acceptance of organizational systems [3]. For instance, Bhattacherjee and Sanford [3] apply ELM and find that employees' level of motivation and work expertise determine the cognitive route they use for processing information as they learn to operate a new IS.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
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“…has made communication even faster and more effective. These communication technologies are useful if they are applied to enhance efficiency; however, their excessive and unnecessary use may have negative consequences with respect to productivity [2]. In this paper, our objective is to focus on one of its negative sides, interruptions.…”
Section: Introductionmentioning
confidence: 99%