“…Student evaluations of teaching are regularly conducted in universities across the globe and their results are used for both formative practice, to guide teaching practice, and summative practice to underpin staff management and development policies and practices (Alderman et al, 2012;Catano & Harvey, 2011;Palmer, 2012;Villalta-Cerdas, McKeny, Gatlin, & Sandi-Urena, 2014). However, several authors such as Bedggood and Donovan (2012); Drew and Klopper (2014) and Hoon, Lin, and Ling (2013) acknowledge that the use of student evaluations of teacher performance is an important, but a controversial tool in the improvement of teaching quality in universities. Student evaluations are considered essential because students as clients of the university have a right to express their degree of satisfaction towards the instructional process (Alderman et al, 2012).…”