Government as a Platform: Critics of a Technocratic Culture of Public Governance in Digital Era

Сморгунов, Леонид

doi:10.1007/978-3-030-37858-5_4

Cited by 3 publications

(2 citation statements)

References 12 publications

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“…This could be due to the diversity of services offered and their usefulness to its users, including individuals, enterprises, and public administrations. Through mobile phones, tablets, the Internet, and social media, the way citizens interact with each other and their administrations, and the way they take part in their country's governance, has changed significantly (Smorgunov, 2019;Bird & Zolt, 2008;Fleming, 2002). Governments are realizing the power and key roles of ICTs, in general, in advancing and transforming the public sector and improving the quality of public service delivery and governance (Cordella & Bonina, 2012;Ndou, 2004;Davison et al, 2000).…”

Section: Introductionmentioning

confidence: 99%

Does digitalization improve government effectiveness? Evidence from developing and developed countries

Wandaogo

2022

Applied Economics

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This study aims to analyze the effect of digitalization on government effectiveness in developing and developed countries. It uses a panel methodology with data from 138 countries between 2006 and 2016. The results suggest that a government's use of information and communication technologies (ICT) improves its effectiveness in both developing and developed countries.However, this effect is stronger in developed than in developing countries. Moreover, we find that the effect of aggregate ICT use by individuals, businesses, and government on overall government effectiveness is greater than that of individual use by each individually. The results are robust after several tests (reverse causality, dynamic effect, sensitivity analysis, heterogeneities, and alternative measurements). These results highlight the fact that governments could fully benefit from digitalization by adopting policies that promote access to and use of ICT at all levels of the economy, that is, the government itself, businesses, and individuals.

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Section: Introductionmentioning

confidence: 99%

Does digitalization improve government effectiveness? Evidence from developing and developed countries

Wandaogo

2022

Applied Economics

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“…Second, integrated data management systems require public managers' competence in ensuring the accuracy, consistency, comprehensiveness (Shin and Suh 2020; Smorgunov 2019) and timeliness of their data for decision‐making (Krishnan 2020). In addition, how to design transparent decision‐making processes and institutionalize regulations and law to ensure accountability and responsibility for their decisions using the assistance of STs, such as AI, is a challenging issue in public management (Agarwal 2018; Delronge et al 2019).…”

Section: Bureaucracy and Collaborative Governance For Co‐creation Of ...mentioning

confidence: 99%

Platform Government in the Era of Smart Technology

Kim¹,

Andersen

Lee

2021

Public Administration Review

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Whereas the concept of platform government emerged a decade ago and virtual states are predicted beginning early 2000s, supporting technologies and infrastructures are now being installed and implemented with highly integrative technologies such as cloud computing, big data analytics, mobile computing, social media, Internet of Things, and artificial intelligence. This realization of platform governments leads us to rethink what have been predicted decades ago. Time has come for us to really open up real opportunities by facing realistic challenges for public management. The pressure for government innovations, such as algorithmic bureaucracy and collaborative value creation, is increasing. Attentions need to be paid with respect to how the managerial role and activities are being transformed, how the nature of work in government is fundamentally changed, and how the decision‐making processes are re‐institutionalized. Further research issues are discussed at the end of this Viewpoint. Evidence for Practice Platform governments predicted earlier are now being realized by highly integrative technologies such as cloud computing, big data analytics, social media, mobile computing, Internet of Things, and artificial intelligence. Platform government demands new approaches to public management, changes the nature of work of public managers, and reshapes the decision‐making processes. Algorithmic bureaucracy provisioned by these new platformization will enable more anticipatory decision‐making, require stronger leadership commitment on digitalization and innovation, and provide higher agility in public management. Collaborative value creation can and will be expedited by the technological capabilities provided but also with a lot of social experimentation on these platforms. The nature of work of public managers will be changing continuously in serious orders on these platform governments.

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Lifelong training approaches for the post-pandemic workforces: a systematic review

Patiño

Naffi

2023

International Journal of Lifelong Education

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Government as a Platform: Critics of a Technocratic Culture of Public Governance in Digital Era

Cited by 3 publications

References 12 publications

Does digitalization improve government effectiveness? Evidence from developing and developed countries

Does digitalization improve government effectiveness? Evidence from developing and developed countries

Platform Government in the Era of Smart Technology

Lifelong training approaches for the post-pandemic workforces: a systematic review

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