Government Public Information Disclosure Supporting System : The Implications Of Disruptive Technology For Ministry Of Finance Public Information Services in Indonesia

Abstract

This article is based on changing patterns of behavior in the digital age, especially in government public information disclosure. Internet of Things (IoT) has become a basic need of the people accompanied by technological disruption, becoming a challenge for the government in providing easy and fast access to information. This research was conducted to see the implications of using new media in the Ministry of Finance's public information service process from 2015 to the present. Using descriptive analytic qualitative research methods, semi-structured interview techniques, and observation participatory as a data collection, the results of the study provide an explanation that granting easy public access through new media can also support the simplification of bureaucracy. The implication is, organizational culture will always adjust to the development by information technology use. Furthermore, the results are expected to be used as positive input in the implementation of information disclosure in the government area.