“…Academic library research over the last twenty years demonstrates compelling evidence that students often prefer to ask their peers for assistance over other available options (Adriani et al, 2020;Bandyopadhyay and Boyd-Byrne, 2016;Bodemer, 2014;Clark et al, 2020;Faix et al, 2010;Gardener and Eng, 2005;Head and Eisenberg, 2010;Massey-Burzio, 1998;Maxson et al, 2019;Miller, 2017;Miller and Murillo, 2012;O'Kelly, 2015;Stevens, 2013;Ten Cate and Durning, 2007). In a notable study by the University of Southern California's Leavey Library, the authors emphasize, "When both a student worker and a librarian are at the desk, student patrons will almost always approach the student worker first" (Gardener and Eng, 2005).…”