Habermas and information systems research: New directions

Ross, Alain; Chiasson, Mike

doi:10.1016/j.infoandorg.2011.06.001

Cited by 22 publications

(20 citation statements)

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“…For a study on the ethics of crowdsourcing, we find Habermasian discourse ethics both conceptually relevant and practically applicable. We share the view that Habermas' work is useful for the study of ethical issues around new IT-based practices, especially in contexts characterized by diverse values and social norms (Heng & De Moor, 2003;Mingers & Walsham, 2010;Ross & Chiasson, 2011). Reflecting on the criticism and debates, summarized above, was helpful in recognizing potential pitfalls in applying Habermas' discourse ethics in examining the ethics of crowdsourcing.…”

Section: Prior Work On Crowdsourcingmentioning

confidence: 93%

Ethical norms and issues in crowdsourcing practices: A Habermasian analysis

Schlagwein

Ćećez-Kecmanović

Hanckel

2018

Information Systems Journal

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Crowdsourcing practices have generated much discussion on their ethics and fairness, yet these topics have received little scholarly investigation. Some have criticized crowdsourcing for worker exploitation and for undermining workplace regulations. Others have lauded crowdsourcing for enabling workers' autonomy and allowing disadvantaged people to access previously unreachable job markets. In this paper, we examine the ethics in crowdsourcing practices by focusing on three questions: (a) What ethical issues exist in crowdsourcing practices? (b) are ethical norms emerging or are issues emerging that require ethical norms? and, more generally, (c) how can the ethics of crowdsourcing practices be established? We answer these questions by engaging with Jürgen Habermas' discourse ethics theory to interpret findings from a longitudinal field study (from 2013 to 2016) involving key crowdsourcing participants (workers, platform organizers, and requesters) of three crowdsourcing communities. Grounded in this empirical study, we identify ethical concerns and discuss the ones for which ethical norms have emerged as well as others which remain unresolved and problematic in crowdsourcing practices. Furthermore, we provide normative considerations of how ethical concerns can be identified, discussed, and resolved based on the principles of discourse ethics.

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Section: Prior Work On Crowdsourcingmentioning

confidence: 93%

Ethical norms and issues in crowdsourcing practices: A Habermasian analysis

Schlagwein

Ćećez-Kecmanović

Hanckel

2018

Information Systems Journal

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“…Lyytinen and Hirschheim (1988) already noted that the Habermas's rational discourse is promising approach to gaining insight understanding social aspects of IS. Ross and Chiasson (2011) also noted that Habermas' work has been playing important role in IS development and has great potential to develop it further. Especially important is the idea that norms should be formed through discourse in which every stakeholder is given a possibility to be involved.…”

Section: The Characteristics Of Rational Discoursementioning

confidence: 99%

More rational discourse for designing information systems

Tuikka

Koskinen

2017

The ORBIT Journal

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This article analyses the possibilities of using Habermasian rational discourse for designing information systems. We start by conceptualizing, how Habermasian rational discourse and participatory action research could be used for designing information systems. Then we question our initial concept based on our experiences and reflections from ongoing research project which aims to design new governmental information systems for parents of disabled children.

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“…For example, social discourses have been liberated by diff erent kinds of information and communication technologies (Hansen et al 2009 ;Lyytinen and Klein 1985 ;Ross and Chiasson 2011 ). In many respects, technologies have made social emancipation possible (and even necessary) as they have changed people's everyday lives.…”

Section: Technology Emancipates Peoplementioning

confidence: 99%

“…Cambridge, MA: MIT Press. Ross, A., & Chiasson, M. (2011). Habermas and information systems research: New directions.…”

Section: Human Turnmentioning

confidence: 99%

“…Research programmes serve as a basis of social and design discourses Ross and Chiasson 2011 ;. Th e word 'discourse' has been actively used among continental philosophers to refer to special ways of thinking and respective special languages , which can be about such cultural and political issues as equality of people, freedom, human rights, or power.…”

Section: The Fundamental Four: the Basic Questions And Discoursesmentioning

confidence: 99%

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