Habitat Traps in Mobile Platform Ecosystems

Pervin, Nargis; Ramasubbu, Narayan; Dutta, Kaushik

doi:10.1111/poms.13072

Cited by 15 publications

(16 citation statements)

References 55 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In fact, given Apple's reputation resetting policy, app updates become more than part of software development operations but also part of reputation management. While previous research reveals that frequently releasing app updates is a reliable developer strategy to ensure business survival (Pervin et al 2019), our results suggest that updating under a reputation resetting mechanism is not always beneficial for economic performance.…”

Section: How Does the Role Of The Platform And Prior App Reputation Influence This Relationship Between Reputation Resetting And App Demacontrasting

confidence: 78%

“…To the best of our knowledge, our study is the first to highlight that reputation resetting mechanisms give rise to a new set of pressures in management, namely the tension between an app's operational stability and its loss of reputation. While prior studies have advocated that frequent updating of apps is rather beneficial for their survival on app platforms (Pervin et al 2019), we showcase that, with reputation resetting, there might be asymmetric consequences on app demand that need to be factored into developers' app updating decision. Recent analytical work on optimizing software updating strategies has, however, not yet incorporated this aspect (Ji et al 2011) and not accounted for the interplay between software updating and reputation systems.…”

Section: Implications For Theory and Researchmentioning

confidence: 75%

See 1 more Smart Citation

The Fate of the App: Economic Implications of Updating under Reputation Resetting

et al. 2020

View full text Add to dashboard Cite

Online reviews on digital platforms are essential in building reputation. Existing reviews, however, become less informative for products whose attributes change over time. Digital platforms have explored reputation update mechanisms that adequately reflect this change. One such distinctive mechanism in the context of apps is that reputation, and thus the underlying review history, is reset with the release of a new app update. While this reputation resetting mechanism might have been intended to ensure that an app's reputation always reflects its current characteristics, it results in complete loss of app reputation irrespective of its prior quality. The implications of this loss of reputation on app market performance remains unknown. This is further complicated by settings where app updating and thus reputation resetting may be required by the hosting platform in compliance with its release of a new operating system. Exploiting an instrumental variables approach on a panel data set from the Apple App Store, we find that when reputation resetting is platform-driven, the effects are asymmetrical across reputation levels. Apps with low prior reputation enjoy a sharp increase in demand while those with high prior reputation experience a sharp decline in demand. Further, our results indicate that the effects on high prior reputation apps are longer-lived than those on low prior reputation apps. Interestingly, for developerdriven updates we find symmetrical effects. Hence, our results reveal that the reputation mechanism arguably designed to ensure accurate reputation has benefits but also substantial drawbacks, specifically for the platform's best performing apps.

show abstract

Section: How Does the Role Of The Platform And Prior App Reputation Influence This Relationship Between Reputation Resetting And App Demacontrasting

confidence: 78%

Section: Implications For Theory and Researchmentioning

confidence: 75%

The Fate of the App: Economic Implications of Updating under Reputation Resetting

et al. 2020

View full text Add to dashboard Cite

show abstract

“…(2019) both study issues related to in‐app advertising; Pervin et al. (2019) study the effect of app developer actions (e.g., app updates and price promotions) on app sustainability; Zhang et al. (2020) study the effect of app and mobile operating system versions on consumers’ search and purchase behaviors; Jain and Tan (2021) study the effect of mobile channel on sales concentration and discuss implications for inventory management.…”

Section: Literature Reviewmentioning

confidence: 99%

Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior

Lee

2022

Production and Operations Management

View full text Add to dashboard Cite

The mobile application (app) market is one of the fastest growing markets in recent years. In this study, we investigate how app adoption changes customers’ hotel booking behaviors using a dataset of around 16,000 randomly selected customers’ hotel booking and stay information from one of the largest hotel chains in China. Our analyses find that customer purchase frequency and total sales increased after app adoption. Additional investigation shows that customers’ search behaviors also evolved post‐adoption. Specifically, customers tended to book rooms earlier and select options with less discount, which indicates that app users reduced their search intensity after app adoption. We further investigate the differential impact of mobile app adoption on sales, taking into account consumer heterogeneity in price sensitivity and purchase frequency. We find that both price‐sensitive and ‐insensitive customers increased the number of bookings, and they tended to book earlier post‐adoption. Furthermore, price‐sensitive customers on average booked more expensive rooms with less discount after app adoption, suggesting that these customers likely decreased their search effort. In terms of hotel stay frequency, app adoption increased low‐frequency customers’ purchase frequency but did not have any significant effect on high‐frequency customers. These analyses provide a more nuanced view of how mobile apps change consumer search and purchase behaviors. Our findings have important managerial implications. With a better understanding of customer behaviors, firms can provide incentives to customers who are more likely to be affected by mobile app adoption.

show abstract

“…Similarly, some studies focused on the use of robots, nanotechnologies, sensors, blockchain and mobile applications. Therefore, studies using mobile platforms [128], automatic robot in the intelligent manufacturing process [129], robot-based reconfigurable fixture [130], smart partial least squares structural equation modeling (PLS-SEM) in the cement industry [131] or nanotechnology in the bioecoomy sector in Poland [132] were excluded. In addition, a publication focusing only on the optimization of the tree-echelon cold supply chain under cap and trade regulation in Industry 4.0 was excluded [133].…”

Section: Excluded Studiesmentioning

confidence: 99%

Sustainability Outcomes of Green Processes in Relation to Industry 4.0 in Manufacturing: Systematic Review

et al. 2020

View full text Add to dashboard Cite

Green processes are very important for the implementation of green technologies in production to achieve positive sustainability outcomes in the Industry 4.0 era. The scope of the paper is to review how conventional green processes as a part of Industry 4.0 provide sustainability outcomes in manufacturing. The paper is based on the methodology of systematic literature review through the content analysis of literary resources. Twenty-nine studies were included in our content analysis. The results show the main focus of current literature related to Industry 4.0, sustainability outcomes and green processes. The authors present a conceptual Sustainability Green Industry 4.0 (SGI 4.0) framework that helps to structure and evaluate conventional green processes in relation to Industry 4.0 and sustainability. The study summarizes which technologies (big data, cyber-physical systems, Industrial Internet of Things and smart systems) and green processes (logistics, manufacturing and product design) are important for achieving a higher level of sustainability. The authors found that the most often common sustainability outcomes are energy saving, emission reduction, resource optimalization, cost reduction, productivity and efficiency and higher economic performance, human resources development, social welfare and workplace safety. The study suggests implications for practice, knowledge and future research.

show abstract

Habitat Traps in Mobile Platform Ecosystems

Cited by 15 publications

References 55 publications

The Fate of the App: Economic Implications of Updating under Reputation Resetting

The Fate of the App: Economic Implications of Updating under Reputation Resetting

Mobile App Adoption and Its Differential Impact on Consumer Shopping Behavior

Sustainability Outcomes of Green Processes in Relation to Industry 4.0 in Manufacturing: Systematic Review

Contact Info

Product

Resources

About