“…These standards also include descriptions of the value of ambassador animals in audience engagement, delivering educational messages, enrichment, and planning. However, there is little mention in these standards of how ambassador animals should be trained to participate in programs, even though inappropriate training methods are associated with significant negative impacts on animal welfare [ 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 ]. Furthermore, there is a dearth of published empirical research or theory that can inform best practices for specifically meeting the welfare needs of ambassador animals being handled in programs.…”