HCI Practices in the Nigerian Software Industry

Ogunyemi, Abiodun; Lamas, David; Adagunodo, Emmanuel R.; Rosa, Isaías Barreto da

doi:10.1007/978-3-319-22668-2_37

Cited by 5 publications

(3 citation statements)

References 13 publications

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“…The importance warranted to HCI in the curriculum perhaps reflects the priority given by practice; for example, Sari and Wadhwa [102] reported that the development of the UX profession was not seen as a priority in developing countries. Similarly, Ogunyemi, Lamas, Adagunodo, and da Rosa [88], referring to the situation in Nigeria, stated that the country had evolved quickly into the information age, but the level of HCI practices was not yet known. The authors conducted a survey and found that the industry knowledge about the existence of the UX profession was limited, with none of the companies in the study employing a UX professional and that the Nigerian market environment seemed to be driving Nigerian software companies toward adopting HCI practices [88].…”

Section: Ux Occupation and Ux Organizationsmentioning

confidence: 99%

“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the Future

Clemmensen

Iivari

Rajanen

et al. 2022

IFIP Advances in Information and Communication Technology

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This paper proposes the notion of 'Organized User Experience (UX) Professionalism' to describe the nature of the UX work in organizations and support the development of the UX profession. The conceptual model of Organized UX Professionalism is observed in practice and evaluated using data from a survey of 422 UX professionals in five countries. The model recognizes that the UX profession and work are guided not only by the principles of user experience and usability, but also by organization and management issues. The empirical evidence shows that indeed Organized UX Professionalism consists of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. The study also shows that UX professionals largely adopt system-oriented definitions of usability and UX, rather than changing their conceptions towards organizational and human-oriented definitions. We discuss implications of the findings and possible actions of returning to 'certified usability professionalism' versus 'going beyond the idea of the UX professionalism' towards organization specific UX only. From the human-work interaction design perspective, we believe that the notion of Organized UX Professionalism helps conceptualize, measure, develop, and manage the work of UX professionals in different social contexts as well as understand the outcomes and role of this work in the organization. Further, we propose a few concrete research directions to continue this research.

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Section: Ux Occupation and Ux Organizationsmentioning

confidence: 99%

“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the Future

Clemmensen

Iivari

Rajanen

et al. 2022

IFIP Advances in Information and Communication Technology

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“…The aim of the study was to find the current practices in the Nigerian software industry [19]. A survey study and semistructured interviews were performed in local software houses.…”

Section: Related Workmentioning

confidence: 99%

A Study on Usability Awareness in Local IT Industry

Ashraf¹,

Khan²,

Tahir³

et al. 2018

ijacsa

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Usability awareness receives more consideration by industry professionals and researchers throughout the world, but it is limited in Pakistan. This study reports survey results of the current state of usability awareness in the local Information Technology (IT) industry. Forty participants-IT practitioners from IT industrywere involved in the study. We used Usability Maturity Model (UMM) and content analysis methodology to discover the current status of usability awareness. The results indicate that 1) almost half (18 out of 40) of the participants were unaware of the term usability and related concepts, 2) there is shortage of HCI/Usability professionals in organizations, 3) most of the software companies were at unrecognized level of UMM and 4) they were also not interested in usability because of limited or no budget for it. The study also reveals a gap between usability awareness and its perceived usefulness among IT professionals.

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“…Their results show that there is general awareness of usability testing and UCD in organizations 59,61,62 . The implementation of usability testing is generally observed to be quite low, for instance, in Ji and Yun's 61 study (with rates of 42%) and others 63–67 . There are also studies with opposite findings, but in fact, such studies 68 reach this conclusion because they have confused the concept of usability with the concept of functionality.…”

Section: Introductionmentioning

confidence: 98%

A user‐centered behavioral software development model

Güncan

Durdu

2020

J Software Evolu Process

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The concept of usability, which affects the quality and cost of the software projects, has become essential in recent years. There is a need to integrate usability testing activities and techniques into the development processes; however, integration is difficult. Therefore, this study proposes user‐centered behavioral (UCB) software development model, which aims to bridge the gap between human–computer interaction (HCI) and software engineering (SE) disciplines. A triangulation methodology of mixed methods is used to understand the current situation in software development companies in terms of usability and user‐centered software development by survey and interviews. Their results are then used to inform the development of the proposed model. The UCB software development model proposes a process in which several tools and techniques from SE and HCI are integrated to facilitate the production of highly usable software. In essence, the model proposes an iterative process that combines behavior‐driven development (BDD)—an agile approach that enables a better understanding and analysis of the requirements—with the style guides, usability tests, heuristic evaluation, and Wizard of Oz techniques of HCI. The model was evaluated in a pilot project and then is improved based on feedback gathered. Participants' feedback supported the effectiveness of the proposed model.

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HCI Practices in the Nigerian Software Industry

Cited by 5 publications

References 13 publications

“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the Future

“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the Future

A Study on Usability Awareness in Local IT Industry

A user‐centered behavioral software development model

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