In the context of students' evaluation of teachers in higher education, this paper examines the perspectives of students and faculty members in the English Department in the college of Basic education (CBE) in the State of Kuwait. The study is based on a survey that covered 320 students and 19 members of staff in the English department. The study was based on a 20 statements questionnaire; in addition to two open ended questions. The data collected was analyzed through the use of SPSS, and the open-ended questions were analyzed manually. The findings reveal a general agreement on several academic and structural issues concerning the evaluation form. Both students and teachers expressed their views in detail concerning the evaluation process. Finally, a number of recommendations based on the students' and teachers' perspectives will be given in order to make the students' evaluation of teachers more valuable and beneficial.