Head and Heart in Quality Implementation--Applying the Quality Philosophy within Irish Healthcare Institutions

Downey-Ennis, Kay; Harrington, Denis; Williams, Brian

doi:10.1080/1478336042000255433

Cited by 10 publications

(5 citation statements)

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“…The organisation will need to set forth a process in which workers are consulted at relevant functions are given the opportunity to participate in the actions related to developing, planning, implementing and evaluating to continuously improve the OSHMS (2). This is because involving employees, especially in decision-making, can enhance the productivity and determination of individuals and organisations (41). Downey-Ennis et al ( 41) also indicated that involving employees in decision-making increases productivity and competitiveness among individuals and the organisation.…”

Section: Discussionmentioning

confidence: 99%

Critical Success Factors in Occupational Safety and Health Management System: A Review Existing Literature

Ahmad Mahmmud,

Zainal Abidin,

Rahmat

et al. 2023

MJMHS

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Occupational Safety and Health Management Systems (OSHMS) play a crucial role in systematically managing risks and preventing injuries and illnesses in organisations. To ensure effective implementation of OSHMS, it is essential to focus on key critical success factors (CSFs) which leads to successful OSH performance. This is a review which aims to identify CSFs related to OSHMS implementation in organisations. Literature searches were conducted via Scopus and ScienceDirect online databases to identify articles published between the year 2008 to 2019. Search terms such as “critical success factor”, “success factors’’, “occupational safety and health management system”, “occupational health”, and “management system” were used as keywords and a traditional review concept was selected. Inclusion criteria involved English articles available in open-access journals or subscribed search engines, focusing on CSFs and/or OSHMS. The main themes of CSFs were summarised into categories fitting the Socio-Technical approach. Five studies were selected and reviewed, representing the aviation, construction and chemical industry sectors. These studies employed various tools involving questionnaires, qualitative techniques and structured interviews to determine CSFs. The identified CSFs primarily revolved around internal factors such as management commitment and leadership, cost and resource allocation and employee participation. These CSFs can serve as key areas to support the effective implementation of OSHMS and organisations can focus to improve their own internal factors to enhance their OSHMS implementation and ensure the safety, health, and well-being of their workers. This review provides valuable insights for organisations seeking a scalable framework for guiding OSHMS implementation basedon the identified CSFs.

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Section: Discussionmentioning

confidence: 99%

Critical Success Factors in Occupational Safety and Health Management System: A Review Existing Literature

Ahmad Mahmmud,

Zainal Abidin,

Rahmat

et al. 2023

MJMHS

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show abstract

“…As set forth by Jarrar and Zairi (2002), organizational change in healthcare requires a more participatory approach, suggesting that transparency efforts should come from the grassroots. The effectiveness of a participatory management style has been attributed to increased employee involvement which tends to foster accountability and commitment to change (Downey‐Ennis, Harrington, & Williams, 2004). Intuitively speaking, the success of transparency efforts should depend largely on those who interact directly with patients, namely, middle managers (e.g., department leaders) and frontline workers (e.g., doctors and nurses).…”

Section: Discussionmentioning

confidence: 99%

Assessing Legislative Potential to Institute Error Transparency: A State Comparison of Malpractice Claims Rates

Perez

DiDona

2010

Journal for Healthcare Quality

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The prevalence of medical errors and malpractice claims has been attributed to deficits in error reporting and disclosure. Increasingly, states are adopting error reporting and apology laws to reduce these information gaps thereby instituting error-transparent medical cultures. At the same time, doubts have been expressed about the capacity for legislation to influence medical professionals. In order to assess legislative potential to establish error transparency, a cross-sectional research design compared differences in malpractice claim rates among states adopting different legislative approaches. Two one-way analysis of variance tests were performed. The first analysis indicated that there are no significant mean differences in claims rates between states enacting only an apology law, only an error reporting law, both laws, and neither law, F (3,47)=1.13, p=.34. The second analysis indicated that there are no significant mean differences in claims rates between states enacting both laws, either law, and neither law, F (2,48)=1.08, p=.35. The findings show that legislation does not have a significant capacity to regulate malpractice claims rates. This suggests that laws governing error transparency are too remote from the delivery of healthcare services to regulate disclosure behavior and that fundamental changes in our medical culture should be initiated at an organizational level.

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“…Their findings identify the following areas influencing outcomes: health, influence, competence, impartiality, and meaning-making. Furthermore, previous research on quality implementation within healthcare argues that contextual settings must be considered (e.g., own culture, objectives, goals and strategy) together with attention to human resource issues to achieve successful implementation (Downey-Ennis et al, 2004). Specifically, findings reveal that employee involvement and empowerment become more critical in change processes (ibid.…”

Section: Active Ownershipmentioning

confidence: 99%

Exploring the Handling of Critical Work Practices in Rapid Change Contexts : A study of an industrial startup and the COVID-19 pandemic

Harlin

2024

Linköping Studies in Science and Technology. Dissertations

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Head and Heart in Quality Implementation--Applying the Quality Philosophy within Irish Healthcare Institutions

Cited by 10 publications

References 0 publications

Critical Success Factors in Occupational Safety and Health Management System: A Review Existing Literature

Critical Success Factors in Occupational Safety and Health Management System: A Review Existing Literature

Assessing Legislative Potential to Institute Error Transparency: A State Comparison of Malpractice Claims Rates

Exploring the Handling of Critical Work Practices in Rapid Change Contexts : A study of an industrial startup and the COVID-19 pandemic

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