Head-Worn Displays for Emergency Medical Services Staff

Schlosser, Paul; Matthews, Ben; Salisbury, Isaac; Sanderson, Penelope; Hayes, Sass

doi:10.1145/3411764.3445614

Cited by 13 publications

(2 citation statements)

References 46 publications

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“… 14 , 15 As pointed out by prior work, the “hands-free” capability of smart glasses makes this technology of interest to EMS providers, who are usually physically and cognitively preoccupied with high-acuity patients and have limited capability to use handheld computing devices in real time. 16 , 17 In our research, we aim to design and develop smart glass applications and hands-free interaction mechanisms to support EMS work practices and reduce their workload.…”

Section: Introductionmentioning

confidence: 99%

Designing and implementing smart glass technology for emergency medical services: a sociotechnical perspective

et al. 2022

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Objective This study aims to investigate key considerations and critical factors that influence the implementation and adoption of smart glasses in fast-paced medical settings such as emergency medical services (EMS). Materials and Methods We employed a sociotechnical theoretical framework and conducted a set of participatory design workshops with 15 EMS providers to elicit their opinions and concerns about using smart glasses in real practice. Results Smart glasses were recognized as a useful tool to improve EMS workflow given their hands-free nature and capability of processing and capturing various patient data. Out of the 8 dimensions of the sociotechnical model, we found that hardware and software, human-computer interface, workflow, and external rules and regulations were cited as the major factors that could influence the adoption of this novel technology. EMS participants highlighted several key requirements for the successful implementation of smart glasses in the EMS context, such as durable devices, easy-to-use and minimal interface design, seamless integration with existing systems and workflow, and secure data management. Discussion Applications of the sociotechnical model allowed us to identify a range of factors, including not only technical aspects, but also social, organizational, and human factors, that impact the implementation and uptake of smart glasses in EMS. Our work informs design implications for smart glass applications to fulfill EMS providers’ needs. Conclusion The successful implementation of smart glasses in EMS and other dynamic healthcare settings needs careful consideration of sociotechnical issues and close collaboration between different stakeholders.

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Section: Introductionmentioning

confidence: 99%

Designing and implementing smart glass technology for emergency medical services: a sociotechnical perspective

et al. 2022

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“…These findings may suggest that the important role of user research was not recognized in some of the reviewed studies (9/21, 43%), and their results might not be generalizable because of the limited number of study participants. Given these study limitations, we argue that involving human-computer interaction researchers in such type of research and establishing close collaborations between these researchers and health care domain experts are critical and much needed, as demonstrated in the study by Schlosser et al [50].…”

Section: Methodological Implicationsmentioning

confidence: 99%

Smart Glasses for Supporting Distributed Care Work: Systematic Review

Zhang¹,

Bai²,

Joy³

et al. 2023

JMIR Med Inform

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Background Over the past 2 decades, various desktop and mobile telemedicine systems have been developed to support communication and care coordination among distributed medical teams. However, in the hands-busy care environment, such technologies could become cumbersome because they require medical professionals to manually operate them. Smart glasses have been gaining momentum because of their advantages in enabling hands-free operation and see-what-I-see video-based consultation. Previous research has tested this novel technology in different health care settings. Objective The aim of this study was to review how smart glasses were designed, used, and evaluated as a telemedicine tool to support distributed care coordination and communication, as well as highlight the potential benefits and limitations regarding medical professionals’ use of smart glasses in practice. Methods We conducted a literature search in 6 databases that cover research within both health care and computer science domains. We used the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology to review articles. A total of 5865 articles were retrieved and screened by 3 researchers, with 21 (0.36%) articles included for in-depth analysis. Results All of the reviewed articles (21/21, 100%) used off-the-shelf smart glass device and videoconferencing software, which had a high level of technology readiness for real-world use and deployment in care settings. The common system features used and evaluated in these studies included video and audio streaming, annotation, augmented reality, and hands-free interactions. These studies focused on evaluating the technical feasibility, effectiveness, and user experience of smart glasses. Although the smart glass technology has demonstrated numerous benefits and high levels of user acceptance, the reviewed studies noted a variety of barriers to successful adoption of this novel technology in actual care settings, including technical limitations, human factors and ergonomics, privacy and security issues, and organizational challenges. Conclusions User-centered system design, improved hardware performance, and software reliability are needed to realize the potential of smart glasses. More research is needed to examine and evaluate medical professionals’ needs, preferences, and perceptions, as well as elucidate how smart glasses affect the clinical workflow in complex care environments. Our findings inform the design, implementation, and evaluation of smart glasses that will improve organizational and patient outcomes.

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