“…Additionally, this may reflect issues surrounding the economic climate specific to Tyne and Wear. On the other hand, other UK studies on a similar theme, Thomas and Sadler (1995), Houston et al (1999), Dugdill et al (2000) had higher response rates of 33 per cent, 31 per cent and 20.5 per cent respectively. It is because of the particularly low engagement rate with FCAW, despite attempts at implementing best practice, that FCAW offers the opportunity to identify lessons to be learnt from this failure.…”