2008
DOI: 10.1093/fampra/cmn029
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Health communication and adolescents: what do their emails tell us?

Abstract: Email has the potential to facilitate and supplement face-to-face consultations with health professionals. Increased adoption of email by health providers may be an efficient means of engaging with a generation often reluctant to access more traditional health care services and thus encourage them to enter the primary care setting more readily.

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Cited by 42 publications
(48 citation statements)
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“…Spoken language is an appropriate language variety with which to compare the E-mails since, although the messages are written, they are in an informal language variety and are dialogic. Thus, speech is a more appropriate point of comparison than the more literary or technical styles commonly found in written language (Harvey et al, 2008). The comparison identified 1,160 keywords pertaining to a range of health-related themes in the adolescent health messages ( Table 1).…”
Section: Resultsmentioning
confidence: 99%
“…Spoken language is an appropriate language variety with which to compare the E-mails since, although the messages are written, they are in an informal language variety and are dialogic. Thus, speech is a more appropriate point of comparison than the more literary or technical styles commonly found in written language (Harvey et al, 2008). The comparison identified 1,160 keywords pertaining to a range of health-related themes in the adolescent health messages ( Table 1).…”
Section: Resultsmentioning
confidence: 99%
“…'Gender unspecified' messages account for 10% of the overall number; they are also much shorter and make up an even smaller percentage of the overall words in the corpus (5%). 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 Corpus linguistic methodologies constitute a robust approach to health communication (Locher 2006;Harvey et al 2008;Charteris-Black and Seale 2010). As a way into this substantial dataset and to provide a survey of the salient health themes, the first stage of the analysis involved identifying 'keywords' .…”
Section: Methodsmentioning
confidence: 99%
“…Electronic exchange is now a well-established area of investigation in a range of healthcare settings (Locher 2006;Miah and Rich 2008;Harvey 2013;Harvey et al 2008). One advantage of electronic communication for discussing medical concerns can be its disembodied manner, with the medium protecting advice-seekers' identities.…”
Section: Computer-mediated Health Communicationmentioning
confidence: 99%
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“…The fact that the corpus is generated by adolescents is also of interest to the linguistic community. Adolescents are typically seen as language innovators (Stenström et al 2002) and this is no exception in the on-line community (Crystal 2006:94) Keywords are the starting point for a great many lexically oriented corpus studies (Scott and Tribble, 2006: 55-72;Baker 2006;Harvey et al 2008). They provide a good segue into the study of a large corpus highlighting words and topics which are unusually frequent in the data and therefore may warrant further investigation.…”
Section: Introductionmentioning
confidence: 99%