2002
DOI: 10.1097/00005650-200209000-00003
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Health Plan Selection Criteria by People With Impaired Mobility

Abstract: People with mobility impairments arising from spinal cord injury, cerebral palsy, multiple sclerosis, or rheumatoid arthritis currently have little information and little bona fide choice of health plans and physicians. This group of people seeks specific information within the areas of benefit coverage, benefits interpretation and administration, provider panels, accessibility to clinics and equipment, and how to navigate the health plan's grievance and appeals process.

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Cited by 23 publications
(58 citation statements)
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“…Other topics examined with qualitative research methods, albeit with less frequency, include physician–patient communication and decision making (McGuire, McCullough, Weller, & Whitney, 2005; Sarkisian, Hays, Berry, & Mangione, 2001; Tucker et al, 2003), team models of care delivery (Best, Hysong, Pugh, Ghosh, & Moore, 2006; Cohen et al, 2004; Dreachslin, Hunt, & Sprainer, 1999; Jacobson, Parker, & Coulter, 1998), consumer use of cost and quality information (O’Day, Palsbo, Dhont, & Scheer, 2002; Smith, Gerteis, Downey, Lewy, & Edgman-Levitan, 2001; Sofaer, Crofton, Goldstein, Hoy, & Crabb, 2005), and consumer engagement in health plan choice (Fraser, Chait, & Brach, 1998; Lave, Peele, Black, Evans, & Amersbach, 1999; Sarkisian et al, 2001). …”
Section: Resultsmentioning
confidence: 99%
“…Other topics examined with qualitative research methods, albeit with less frequency, include physician–patient communication and decision making (McGuire, McCullough, Weller, & Whitney, 2005; Sarkisian, Hays, Berry, & Mangione, 2001; Tucker et al, 2003), team models of care delivery (Best, Hysong, Pugh, Ghosh, & Moore, 2006; Cohen et al, 2004; Dreachslin, Hunt, & Sprainer, 1999; Jacobson, Parker, & Coulter, 1998), consumer use of cost and quality information (O’Day, Palsbo, Dhont, & Scheer, 2002; Smith, Gerteis, Downey, Lewy, & Edgman-Levitan, 2001; Sofaer, Crofton, Goldstein, Hoy, & Crabb, 2005), and consumer engagement in health plan choice (Fraser, Chait, & Brach, 1998; Lave, Peele, Black, Evans, & Amersbach, 1999; Sarkisian et al, 2001). …”
Section: Resultsmentioning
confidence: 99%
“…Nonetheless, in focus groups we conducted in Boston and greater Washington, DC, we also heard from persons with disabilities about insufficient knowledge of clinicians regarding certain disabling conditions, problems identifying appropriate primary care and specialist physicians, difficulties with continuity of care (especially when persons change insurance), inadequate physical access, local transportation problems, and inaccessible information (Iezzoni 2003; O'Day, Killeen, and Iezzoni 2004; Iezzoni, O'Day et al 2004; O'Day et al 2005; Iezzoni and O'Day 2006)—findings consistent with the clinical and access needs of many persons with disabilities regardless of where they live (Burns et al 1990; Andriacchi 1997). Other studies, primarily involving largely urban populations, corroborate these barriers to care confronting persons with disabilities (Beatty and Dhont 2001; DeJong et al 2002; O'Day et al 2002; Hanson et al 2003; Harris Interactive 2004). Relatively little has yet been done to address these problems except in small targeted programs, again primarily in cities (Master et al 1996; Blanchard and Hosek 2003; Eichner and Blumenthal 2003; Reis et al 2004).…”
Section: Discussionmentioning
confidence: 98%
“…Clinicians may not communicate appropriately, feel comfortable with providing services, carefully examine patients, or offer a full range of CPS if they are unfamiliar with the needs of women with disabilities [23, 38, 39]. While clinicians affirm their need for more disability training and education [4042], women with disabilities seek clinicians who have disability training [43]. To improve interactions between women with disabilities and their clinicians, researchers suggest assuring disability-competencies among practitioners [23, 44, 45] and empowering women with disabilities to participate in their primary care [46].…”
Section: Introductionmentioning
confidence: 99%