“…Other topics examined with qualitative research methods, albeit with less frequency, include physician–patient communication and decision making (McGuire, McCullough, Weller, & Whitney, 2005; Sarkisian, Hays, Berry, & Mangione, 2001; Tucker et al, 2003), team models of care delivery (Best, Hysong, Pugh, Ghosh, & Moore, 2006; Cohen et al, 2004; Dreachslin, Hunt, & Sprainer, 1999; Jacobson, Parker, & Coulter, 1998), consumer use of cost and quality information (O’Day, Palsbo, Dhont, & Scheer, 2002; Smith, Gerteis, Downey, Lewy, & Edgman-Levitan, 2001; Sofaer, Crofton, Goldstein, Hoy, & Crabb, 2005), and consumer engagement in health plan choice (Fraser, Chait, & Brach, 1998; Lave, Peele, Black, Evans, & Amersbach, 1999; Sarkisian et al, 2001). …”