“…Although students had positive experiences with remote learning, they also had unpleasant ones. For some students, words such as anxious, frustrated, distressed and overwhelmed were used to describe their experiences (Almoayad et al, 2020;Subedi & Subedi, 2020;Wise & Bergner, 2020). Contrary to the claim by Ghazi-Saidi et al, (2020) and Yuan (2021) that engagements improved with ERL, many studies revealed a reduction in engagement levels (JISC, 2021;Parker et al, 2021;Shin & Hickey, 2020;Wise & Bergner, 2020).…”