“…Previous studies suggest that vulnerable patients, such as people with permanent disabling conditions and their familiars, are affected by negative attitudes, stigma, and lack of communication within healthcare settings. 29,30 Disability is defined as an impairing condition present from birth or acquired during the lifetime that can be physical, cognitive, developmental, intellectual, or a combination of these domains, and may lead to activity limitations and restrictions (such as communication, mobility, self-care, and participation in domestic, community, social and civic life). 31 Accordingly, disability it is not merely a health problem, but a dynamic and complex interplay between one's physical impairment and environmental and societal challenges.…”