Hearing people perceiving deaf people through sign language interpreters at work: on the loss of self through interpreted communication

Young, Alys; Oram, Rosemary; Napier, Jemina

doi:10.1080/00909882.2019.1574018

Cited by 30 publications

(20 citation statements)

References 41 publications

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“…SLIS also are often key to hearing people's access to deaf people's experiences and expertise. Indeed, for some deaf people in countries where SLIS are institutionalized, such as the United Kingdom, the lived experience of being known to hearing people through an "interpreted self " is a consistent feature (Young, Oram, and Napier 2019). Notwithstanding this, deaf people's use of interpreters is only one option in a range of linguistic and semiotic resources (using gestures, speaking, writing, mouthing, or any combination of these) deaf people use to engage in communication with non-signing hearing people, including public service providers.…”

Section: [4]mentioning

confidence: 99%

Sign language interpreting services

Meulder

Haualand

2019

TIS

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This article rethinks the impact of sign language interpreting services (SLIS) as a social institution. It starts from the observation that “access” for deaf people is tantamount to availability of sign language interpreters, and the often uncritically proposed and largely accepted solution at the institutional level to lack of access seems to be increasing the number of interpreters. Using documented examples from education and health care settings, we raise concerns that arise when SLIS become a prerequisite for public service provision. In doing so, we problematize SLIS as replacing or concealing the need for language-concordant education and public services. We argue that like any social institution, SLIS should be studied and analyzed critically. This includes more scrutiny about how different kinds of “accesses” can be implemented without SLIS, and more awareness of the contextual languaging choices deaf people make beyond the use of interpreters.

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Section: [4]mentioning

confidence: 99%

Sign language interpreting services

Meulder

Haualand

2019

TIS

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“…Ketika tunarungu dan pendengar normal bertemu, komunikasi menjadi hal yang lebih menantang. Kesulitan ini umumnya dianggap berasal dari tunarungu yang tidak dapat mendengar dan berbicara dengan baik dan karena itu tidak dapat berkomunikasi dengan cara normal (Young, 2017). Sedangkan dalam teori pengurangan teori pengurangan ketidakpastian ada beberapa hal yang dapat meningkatkan ataupun menurunkan ketidakpastian seseorang akan suatu hal dalam proses komunikasi, diantaranya gangguan atau noise.…”

Section: E Bahasanunclassified

Pengurangan Ketidakpastian pada Pekerja Salon Tunarungu dalam Melayani Pelanggan Baru

Malestha

Kusumaningtyas

2020

komuniti

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Penelitian ini bertujuan untuk mengetahui bagaimana bentuk ketidakpastian yang dialami oleh pekerja salon tuna rungu sebagai cara mereka mengurangi ketidakpastian dalam berkomunikasi dengan pelanggan baru. Penelitian ini adalah penelitian deskriptif kualitatif, Adapun pengumpulan data menggunakan wawancara mendalam dan observasi terhadap 4 orang pekerja salon tunarungu. Hasil dari penelitian ini menunjukkan bentuk ketidakpastian yang dialami oleh para pekerja salon tunarungu antara lain: 1) Ketidakpastian kognitif, kekhawatiran tentang keterbatasan yang mereka buat sulit mendapatkan informasi yang jelas, tidak bisa memahami keinginan pelanggan, ketakutan akan mendapat prasangka buruk dari pelanggan. 2) Ketidakpastian perilaku adalah ketidakmampuan untuk memperkirakan perilaku pelanggan baru, khawatir akan adanya keluhan jika mereka tidak puas dengan perawatan yang diberikan, khawatir tentang pelanggan yang menawar harga lebih rendah dari yang ditetapkan. Proses pengurangan ketidakpastian yang dialami oleh pekerja salon tunarungu: 1)Proses proaktif, di mana pekerja salon tunarungu berpikir tentang opsi komunikasi yang akan mereka lakukan, menyapa secara langsung, memikirkan untuk berkomunikasi verbal atau tidak. 2) Proses retroaktif, menjelaskan bagaimana berinteraksi dengan pelanggan baru, bagaimana sikap dan perilaku lawan bicara Ketika berinteraksi dengan mereka. Selain itu strategi pengurangan ketidakpastian dilakukan oleh pekerja salon tunarungu. 1) Strategi pasif, dengan melakukan pengamatan sebagai upaya mencari tahu tentang pelanggan baru dan apa yang harus mereka lakukan. 2) Strategi aktif, pekerja salon tunarungu mencari informasi menggunakan orang ketiga untuk membantu atau dengan kata lain bertanya tentang seseorang melalui orang lain. 3) Strategi interaktif, pekerja salon tunarungu berinteraksi secara langsung untuk mengurangi rasa ketidakpastian yang mereka alami.

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“…If marginalisation is considered a phenomenon produced through how societies structurally and discursively position people (Kinnvall 2004, 745), then deaf people being more readily perceived as disabled, and signed languages not universally recognised, positions the act of sign language interpreting institutionally as 'for' the deaf person (De Meulder and Haualand 2019;Hall 2018;Mole 2018), and deaf people as 'users' of sign language interpreters. In such circumstances, the translated deaf self is not necessarily as equal as the translated hearing self (Young, Oram and Napier 2019).…”

Section: Introductionmentioning

confidence: 99%

The translated deaf self, ontological (in)security and deaf culture

2019

Self Cite

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In this article, we posit and explore the concept of 'the translated deaf self', tentatively defined as: 'the socio-cultural impact for deaf sign language users of multiple, regular, lifelong experiences of being encountered by others and inter-subjectively known in a translated form, i.e. through sign language interpreters'. Regarding translation as both linguistic and non-linguistic, we explore the translated deaf self in terms of ontological (in)security in the context of phonocentrism, demonstrating how the recursive dynamics of structure-agency, within and through which the self is constituted, are impacted by the contingency of being interpreted. We show how such impacts on self, identity and agency are not equivalent to the hearing non-signing actors who also participate in relational encounters through sign language interpreters. The extent to which the shared experience of the translated deaf self may or may not be considered constitutive of (deaf) culture is examined with reference to strategies of linguistic resistances and personal empowerment evident in our data but not universally available or necessarily considered desirable from a collective perspective. Finally, we reflect on how to breakdown the exclusive and excluding nature of considerations such as these by breaking free of the written/signed signifier. KEYWORDSSign language interpreting; deaf culture; ontological security; phonocentrism; non-linguistic translation CONTACT Alys Young alys.young@manchester.ac.uk,

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Hearing people perceiving deaf people through sign language interpreters at work: on the loss of self through interpreted communication

Cited by 30 publications

References 41 publications

Sign language interpreting services

Sign language interpreting services

Pengurangan Ketidakpastian pada Pekerja Salon Tunarungu dalam Melayani Pelanggan Baru

The translated deaf self, ontological (in)security and deaf culture

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