Turbulence in the heat flow of helium II manifests itself as a tangle of quantized vortex lines. It has been known for some time that there are two different forms of turbulence, called the T -1 and the T-2 turbulent states. Experiments show that when a critical velocity is exceeded there is a large increase of the superfluid vortex line density and a transition occurs from T -1 to T -2. Until now, the nature of the two turbulent states and of the critical velocity has been a mystery. We present a model which solves this problem by addressing for the first time the issue of the stability of the normal fluid. The computed transition is found to be in good agreement with the observations. [S0031-9007(98)06114-6] PACS numbers: 47.37. + q, 47.27.Cn, 67.40.Vs Some of the most interesting problems in the hydrodynamics of helium II involve quantized vortex lines [1]. Vortex lines appear, for example, when a container filled with helium is set into rotation. In this case, the vortex configuration is ordered: The vortices align along the rotation axis and form a uniform array. There are also situations in which the vortex system is disordered, for example, when the flow of helium is turbulent. Such turbulence, which manifests itself as a tangle of quantized vortex lines, is receiving renewed experimental attention: At the University of Lancaster, McClintock and co-workers [2] use intense vortex tangles as models of the early universe, and a superfluid wind tunnel is being built by Donnelly at the University of Oregon [3].Motivated by this experimental interest in hard turbulence, we address the more basic but still open question of what happens to turbulence at relatively low speed in the much-studied configuration called counterflow. Measurements in different apparati and using different techniques clearly show that there exist two separate states of turbulence in a circular pipe, called T-1 and T-2 in the literature [4]. T-1 and T -2 are superfluid vortex tangles characterized by very different vortex line densities, T -2's being much larger. If the flow speed exceeds a critical value, there is a transition from T-1 to T -2. The aim of this Letter is to explain for the first time the nature of the two turbulent states and of the critical velocity, until now an outstanding puzzle in the study of superfluid turbulence.The simplest experimental setup which has been widely used to study the superfluid vortex tangle is a counterflow pipe. One end of the pipe is closed and is provided with a resistor which dissipates a known heat flux W ; the other end of the pipe is open to the helium bath. What happens at small W can be easily understood using Landau's two-fluid model. The model describes helium as the intimate mixture of a superfluid component (which flows without any friction) and a normal fluid component (which carries the entropy and viscosity of the liquid). Using subscripts s and n to indicate the super and normal components, respectively, we call r s and r n the densities, v s and v n the velocities, j r s v s 1 r...