Helpfulness Prediction of Product Assessments using Machine Learning
Abstract:Paper Customers express their opinion on products through reviews. Since there will be a lot of reviews that will be posted, only those reviews which are helpful should be made accessible to the customer. Hence, helpfulness of review needs to be predicted. This work categorizes the features into reviewer, review text and review metadata. Machine Learning algorithms Linear Regression and Random Forests are used for prediction of helpfulness using these features. It is observed that rating of a review has the hi… Show more
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