Heritage Literacy: A Model to Engage Citizens in Heritage Management

Babić, Darko; Vatan, Meltem; Masriera-Esquerra, Clara

doi:10.1007/978-3-030-10612-6_1

Cited by 3 publications

(4 citation statements)

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“…La exclusión de este grupo del debate más amplio es sorprendente y no se toleraría en los casos en los que la parte interesada equivalente fuera, por ejemplo, una comunidad de la «Primera Nación», donde existe la occidentalizada presunción de que los turistas deben tener acceso a la tierra sagrada. En los estudios sobre el patrimonio en general, la presunción de enfoques participativos e inclusivos se da por sentada (Babic et al, 2019). Se ha acordado, aunque de forma limitada, que el turismo de cementerios debe guiarse por un «código moral para que no se perturbe la armonía» (Babic y Bingula, 2015: 192), aunque apenas se han propuesto sugerencias concretas sobre cómo debe efectuarse este compromiso.…”

Section: Respetar a Las Partesunclassified

Funerary heritage tourism: definitions and principles

Rugg¹

2021

RMA

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En muchas grandes ciudades, el ‘primer’ cementerio decimonónico es cada vez más el núcleo del turismo de cementerios. El texto considera el ‘patrimonio funerario’ como un desarrollo relacionado pero diferente. Señala la posible relación incómoda entre el turismo de cemen- terios y patrimonio funerario, en parte debido a la falta de voluntad de asociar directamente las visitas a los cementerios con la muerte. Un turismo de cementerios mal planteado puede socavar el patrimonio tangible e intangible de los cementerios. Muchos cementerios siguen en uso y, por lo tanto, deben considerase como ‘patrimonio vivo’. En estas circunstancias, la interpretación debe reconocer a los afectados como partes interesadas relevantes, mientras que los sistemas de interpretación deben comunicar con más firmeza los diversos aspectos de la mortalidad. Poner de relieve las dinámicas de ‘funcionamiento’ del cementerio es un marco narrativo poco explorado y es necesario ser consciente de que las formas de interpre- tación pueden sesgar el esfuerzo de conservación. Asimismo, se pueden plantear cuestiones éticas. En el texto sugerimos que, como mínimo, esa interpretación debería demostrar cómo la humanidad, en todas las épocas y culturas, se ha esforzado por aceptar la muerte. In many major cities, the ‘first’ nineteenth-century cemetery is increasingly the focus of cemetery tourism. This paper recognises ‘funerary heritage’ as an associated but separate development. It indicates that there can be an uneasy relationship between cemetery tourism and funerary heritage, in part resting on unwillingness directly to associate cemetery visits with death. Poorly framed cemetery tourism can actively undermine both the tangible and intangible heritage of cemeteries. Many cemeteries are still in use, and this paper regards these sites as ‘living heritage’. In these circumstances, interpretation should acknowledge the bereaved as relevant stakeholders; interpretation needs to be more confident in the ways in which it talks about the various aspects of mortality; foregrounding how the cemetery ‘works’ presents an under-explored narrative frame; and there is a need to be aware of the ways that interpretation can skew conservation effort. Ethical issues also pertain. Here it is suggested that, at the very least, that interpretation should demonstrate how –across all times and cultures– humanity has striven to come to terms with mortality.

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Section: Respetar a Las Partesunclassified

Funerary heritage tourism: definitions and principles

Rugg¹

2021

RMA

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“…Third, digitization is thought to augment the cultural experience that is delivered to visitors, enacting a virtualization of the eco-museums' service offering (Lin et al , 2019). Lastly, yet importantly, digitization may support the heritage literacy of residents and visitors, which is essential to engage them in value co-creation (Ciasullo et al , 2018; Babić et al , 2019) and to put people at the center of eco-museums' management (Bae and Lee, 2012; Kim and Lee, 2013).…”

Section: Introduction and Study Rationalementioning

confidence: 99%

“…Lastly, yet importantly, digitization may support the heritage literacy of residents and visitors, which is essential to engage them in value co-creation (Ciasullo et al, 2018;Babi c et al, 2019) and to put people at the center of eco-museums' management (Bae and Lee, 2012;Kim and Lee, 2013).…”

mentioning

confidence: 99%

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Palumbo

Ciasullo

Pellegrini

et al. 2021

TQM

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PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place in which they operate. Conventional organizational models and management practices are generally employed to achieve this institutional aim. Conversely, innovative solutions – such as digitization – are overlooked. Adopting a service quality management perspective, the article intends to examine the role of managerialization and professionalization in triggering eco-museums' digitization.Design/methodology/approachAn empirical analysis involving 126 eco-museums operating in Italy as of 2018 was designed to investigate the implications of managerialization and professionalization on the eco-museums' propensity to embark on a digitization process. Two different forms of digitization were examined: (1) the presence of eco-museums in the digital environment; and (2) the exploitation of digital tools for service delivery. The mediating role of two “soft” total quality management (TQM) practices, i.e. people centredness and strategic focus on visitors' experience, was contemplated in the empirical analysis.FindingsThe research findings suggest that managerialization and professionalization have ambiguous effects on eco-museums' digitization. Nevertheless, they indirectly contribute to a greater digital presence of eco-museums and to a larger use of digital tools for service delivery through an increased use of soft TQM practices.Research limitations/implicationsManagerialization and professionalization are likely to foster the digital transition of eco-museums, which advances their ability to protect and promote the local cultural heritage. Soft TQM practices intended to achieve people-centredness and to enhance the visitors' experience should be exploited to stimulate the eco-museums' digitization.Originality/valueThe article examines the triggers of eco-museums' digitization, providing some food for thought to scholars and practitioners.

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“…In this way, students build an image of Croatia's natural and cultural heritage that is important for economic progress, the development of student identity and awareness of the importance of preserving heritage as an important resource for the future. The scientific literature today also discusses the term of heritage literacy (Babić et al , 2019). We see heritage literacy as an important type of literacy needed in the 21 st century in the education of children and youth, therefore we carried out this research to find out the attitudes and thoughts of students on this topic.…”

Section: Introductionmentioning

confidence: 99%

Students attitudes to and thoughts on natural and cultural heritage

Kuščević

2021

Šk. vjesn. (Online)

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A nation’s cultural and natural heritage is the wealth of the people it belongs to and one of the key elements for the creation of national identity and affirmation in the process of globalization. The aim of our study was to examine the attitudes, knowledge and thoughts of primary and secondary school students related to natural and cultural heritage. A total of 322 respondents from primary and secondary schools in Split-Dalmatia County, Šibenik-Knin County, and Zagreb County participated in the research. Our results indicate that secondary school students show better knowledge of cultural and natural heritage of their homeland and a higher degree of interest in learning about these contents than students in the final grades of primary school. Moreover, secondary school students more than primary school students recognize the value of attaching importance to these topics within the work of educational institutions and in various school subjects. In addition, secondary school students expressed a greater awareness of the importance of preserving cultural heritage and its connection with the development of the economy and the preservation of national identity compared to primary school students. No differences were found among students in terms of the impact of cultural heritage on encouraging their creativity, but it was shown that more frequent visits to archaeological institutions were associated with a higher interest in heritage-related content.

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Heritage Literacy: A Model to Engage Citizens in Heritage Management

Cited by 3 publications

References 6 publications

Funerary heritage tourism: definitions and principles

Funerary heritage tourism: definitions and principles

Locally focused and digitally oriented: examining eco-museums' digitization in a service quality management perspective

Students attitudes to and thoughts on natural and cultural heritage

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