“…Heuristic evaluations have been used to improve e-learning and online instruction, such as web-based writing courses (Miller-Cochran & Rodrigo, 2006), web-based tools for collaboration (Hvannberg et al, 2007), web-based support for competence maps (Stoof et al, 2007), online employee training (Zaharias & Poulymenakou, 2009), MOOC-like online courses (Zaharias & Koutsabasis, 2012), virtual laboratories (Davids et al, 2013), game-based social skills training (Tan et al, 2013), and peer communication (Carmichael & MacEachen, 2017). These tests were able to reveal issues in system design (e.g., access, navigation, and clarity), which allowed the developers to address problems in future studies or interventions.…”