2020
DOI: 10.3390/su12218776
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Heuristic Thinking and Credibility of Organic Advertising Claims: The Role of Knowledge and Motivations

Abstract: Consumers are often overexposed to sustainability symbols and claims on food product packages and find it difficult to accurately judge their meaning when making purchase decisions. Based on the heuristic-systematic model (HSM), this paper aims to identify cognitive mechanisms to reduce the heuristic credibility of organic advertising claims and to increase the motivation for searching for more reliable information when making product judgements. Particularly, we hypothesize that knowledge and defense and accu… Show more

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Cited by 13 publications
(10 citation statements)
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“…We observed nonsignificant and heterogeneous correlations between topical knowledge and perceptions of information credibility. Previous research has provided mixed findings on whether personal knowledge of a topic assists individuals in making credibility judgments (e.g., Lanero et al, 2020; Sui & Zhang, 2021). Our meta-analysis suggests that individuals with more knowledge about a topic tend to be more skeptical about the credibility of related claims, potentially lowering their credibility ratings.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…We observed nonsignificant and heterogeneous correlations between topical knowledge and perceptions of information credibility. Previous research has provided mixed findings on whether personal knowledge of a topic assists individuals in making credibility judgments (e.g., Lanero et al, 2020; Sui & Zhang, 2021). Our meta-analysis suggests that individuals with more knowledge about a topic tend to be more skeptical about the credibility of related claims, potentially lowering their credibility ratings.…”
Section: Discussionmentioning
confidence: 99%
“…However, the findings on the associations between these receiver factors and information credibility perceptions are often inconsistent. For example, while some studies have found positive associations between topical knowledge and credibility perception (e.g., Bucy et al, 2014), others have found negative ones (e.g., Lanero et al, 2020). Therefore, we ask:…”
Section: Factors Related To Information Credibility Judgmentmentioning
confidence: 99%
“…Credibility is defined as the overall perception of the consumers on trustworthiness of the claims than the meaning and credibility of green advertising impact on consumer to make quick judgments regardless of their knowledge (Lanero et al, 2020). Credibility comprised the believability and reliability of product position information in reliability, claim-justification, and trust dispersion and delivering which entails consistently what is promised (Rizwan et al, 2014).…”
Section: Credibility Of Product Claimsmentioning
confidence: 99%
“…• disease risk (Trumbo, 1999;Trumbo, 2002;Etchegary and Perrier, 2007), • computer and information technology (Winter, 2020;Zhang and Skoric, 2020), • information security (Luo et al, 2013;Frauenstein and Flowerday, 2020), • food safety (Kim and Paek, 2009;Chen, 2016), • crisis management (Shi et al, 2020), • decision-making (Allison et al, 1990) • marketing field (Zhang et al, 2014;Lanero et al, 2020).…”
Section: The Heuristic-systematic Model Of Information Processingmentioning
confidence: 99%