2020
DOI: 10.1111/1748-8583.12311
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Hidden in plain sight? The human resource management practitioner's role in dealing with workplace conflict as a source of organisational–professional power

Abstract: This article examines the perceived importance of human resource (HR) practitioners' role as 'organisational professionals' at national and organisational levels. Informed by institutionalist theory and drawing upon interviews at national and organisational levels, a dissonance is identified in the degree to where HR's non-substitutable expertise lies. It is concluded that HR's role in dealing with workplace conflict is under-recognised at national level as it does not fit with the proactive 'strategic' narrat… Show more

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Cited by 14 publications
(3 citation statements)
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“…Firstly, few studies have systemically assessed all types of teacher-student conflict in the classroom. Based on conflict theory [14,[48][49][50]), this study classified and explained three types of teacher-student conflict. Secondly, we investigated how different types of conflict are associated with students' creativity.…”
Section: Discussionmentioning
confidence: 99%
“…Firstly, few studies have systemically assessed all types of teacher-student conflict in the classroom. Based on conflict theory [14,[48][49][50]), this study classified and explained three types of teacher-student conflict. Secondly, we investigated how different types of conflict are associated with students' creativity.…”
Section: Discussionmentioning
confidence: 99%
“…In exploring the professionalization of the HR specialist, the HRM literature has given weight to this form of power noting that weak claims to senior management status have often undermined professional credibility. Jurisdictional entrenchment has resulted in HR specialists performing relatively mundane operational tasks (Sandholtz et al., 2019), disconnecting them from the organization's strategic management narrative (Roper & Higgins, 2020).…”
Section: Professions and Powermentioning
confidence: 99%
“…HRM focuses on the organizational perspective and performances, and extends its boundaries by adopting cross-functional approaches in strategic HRM, cross-cultural practices, political influences and IHRM (International HRM) (Ferris et al , 1999; Hoobler and Johnson , 2004; Bonache and Festing, 2020). Additionally, the role of HRM could be best explained by the Ulrich model (1998), as it gives a comprehensive outlook on the roles of HRM in the organization (Roper and Higgins, 2020; Ulrich, 1998). According to the Ulrich model, functions of the HRM include strategic partner, change agent, employee champion and administrative expert.…”
Section: Introductionmentioning
confidence: 99%