2022
DOI: 10.1108/apjml-05-2022-0402
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Higher innovativeness, lower technostress?: comparative study of determinants on FinTech usage behavior between Korean and Chinese Gen Z consumers

Abstract: PurposeThe study aims to verify and compare the relationship of consumer innovativeness and technostress for FinTech usage behavior of Korean and Chinese Gen Z consumers.Design/methodology/approachThe study proposes an integrative causal model derived from consumer innovativeness, technostress, and FinTech usage intention of the Korean and Chinese Gen Z consumers and test the causal relationships using structural equation modeling (SEM).FindingsThe study results showed that social innovativeness negatively aff… Show more

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Cited by 12 publications
(2 citation statements)
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“…pada generasi Z dua kali lebih mungkin melakukan pembelian di perangkat seluler daripada kelompok usia lainnya (Jung dkk., 2020). Salah satu penyebab perilaku overspending pada Gen Z adalah tertarik mencoba suatu produk baru dan itu menjadi motivasi utamanya (Lee, 2022), penelitian yang dilakukan oleh Arya (2022) juga menemukan bahwa mereka cenderung mengejar kesenangan (hedonisme) daripada utilitarian dan ini dominan terlihat dalam aktivitas dan gaya hidup gen Z.…”
Section: Mobile Payment Terhadap Overspending Behaviorunclassified
“…pada generasi Z dua kali lebih mungkin melakukan pembelian di perangkat seluler daripada kelompok usia lainnya (Jung dkk., 2020). Salah satu penyebab perilaku overspending pada Gen Z adalah tertarik mencoba suatu produk baru dan itu menjadi motivasi utamanya (Lee, 2022), penelitian yang dilakukan oleh Arya (2022) juga menemukan bahwa mereka cenderung mengejar kesenangan (hedonisme) daripada utilitarian dan ini dominan terlihat dalam aktivitas dan gaya hidup gen Z.…”
Section: Mobile Payment Terhadap Overspending Behaviorunclassified
“…In the financial sector, Generation Z's consumer innovativeness and technostress influence their FinTech usage behavior. Social innovativeness negatively affects technostress and has a significant positive impact on FinTech usage intention [9]. Social media influencers have indeed become pivotal figures in shaping the opinions and behaviors of Gen Z consumers [10]- [12].…”
Section: Introductionmentioning
confidence: 99%