“…Thus, by integrating advanced ICTs, smart destinations strive to enrich the tourist experience and enhance destination competitiveness (Sustacha et al, 2023). Recent advances in technology, such as 5G/NBIoT/Wi-Fi, cloud computing, artificial intelligence (AI) and machine learning (ML), blockchain, robotics, augmented reality (AR), virtual reality (VR), extended reality (ER), the Internet of Things (IoT), the metaverse and ChatGPT, are rapidly turning all tourism resources into smart tourism resources (Sun et al, 2022;Gursoy et al, 2023). The integration of these technologies into a destination infrastructure not only helps destination managers transmute their destinations into smart destinations but also provides them with tools to transform the massive amounts of big data available into value propositions for all destination stakeholders (Chen, 2023).…”