In the current paper, a heat transfer model is suggested based on a time‐fractional dual‐phase‐lag (DPL) model. We discuss the model in two parts, the direct problem and the inverse problem. Firstly, for solving it, the finite difference/Legendre spectral method is constructed. In the temporal direction, we employ the weighted and shifted Grünwald approximation, which can achieve second order convergence. In the spatial direction, the Legendre spectral method is used, it can obtain spectral accuracy. The stability and convergence are theoretically analyzed. For the inverse problem, the Bayesian method is used to construct an algorithm to estimate the four parameters for the model, namely, the time‐fractional order α, the time‐fractional order β, the delay time τT, and the relaxation time τq. Next, numerical experiments are provided to demonstrate the effectiveness of our scheme, with the values of τq and τT for processed meat employed. We also make a comparison with another method. The data obtained for the direct problem are used in the parameter estimation. The paper provides an accurate and efficient numerical method for the time‐fractional DPL model.