Abstract:This study examined the relationship between relational quality and media use in interpersonal relationships. In addition, the impacts of other potentially important variables such as sex and relationship type of participants and their partners were explored. College student participants focused on interaction experiences with an acquaintance, friend, romantic partner, or family member. Questions addressed the sex of relational partners, how much of participants' total communication with relational partners is conducted in each of three media (i.e., face-to-face, phone, and internet), and the quality of relationships.Results indicated that participant sex and partner sex did not affect reported media use, whereas relationship type had significant effects on the extent to which face-to-face and telephone communication were used. Specifically, among the college students studied, face-to-face communication was used least with family members and the telephone was used most with family members. Relationships with acquaintances had the lowest relational quality and romantic relationships, while closer, were less satisfying than either family or friendship relationships. Same-sex relationships were perceived as more satisfying than cross-sex relationships. Finally, media use did not predict relational closeness or satisfaction. Results are discussed in light of previous research on mediated interpersonal communication and conceptualizations of the role of communication technology in one's social life are highlighted.Key Words: relational quality, relational satisfaction, relational closeness, media use, relationship type, sex Baym, N., Zhang, Y. B., . Relational quality and media use in interpersonal relationships. New Media & Society, 9, 735-752. Publisher's official version: http://dx.doi.org/10.1177/1461444807080339, Open Access version: http://kuscholarworks.ku.edu/dspace/.
2
Text of paper:Relational Correspondence concerning this article should be addressed to Adrianne Kunkel, Department of Communication Studies, 102 Bailey Hall, 1440 Jayhawk Blvd., University of Kansas, Lawrence, Email: adkunkel@ku.edu). . Relational quality and media use in interpersonal relationships. New Media & Society, 9, 735-752. Publisher's official version: http://dx.doi.org/10.1177/1461444807080339, Open Access version: http://kuscholarworks.ku.edu/dspace/.
3With the proliferation of the internet and mobile telephones, communication in interpersonal relationships is increasingly mediated by technology. Questions about whether mediation enhances or detracts from relational quality are thus increasingly relevant. Although research findings have been mixed (e.g. Walther, 1996), both scholarly research and popular perception have held that computers are a nonverbally-impoverished "lean" medium (Daft & Lengel, 1984), which makes it challenging to create a sense of social presence (Short, Williams, & Christie, 1976) and convey the interpersonal cues so important to creating and maintaining emotional closeness. Accordingly, much rese...