The management of higher education institutions is the fundamental guarantee for promoting higher education to get on track and achieving educational goals. In the new era, the coordinated interaction between student management and teaching management in universities would greatly improve the overall management level of universities, thereby better adapting to the development of the times. It is of great practical significance to carry out moral education work in universities and strengthen research on students' mental health education based on new media technology. There are also various problems in higher education, and the biggest impact is on their families. The creation of a disharmonious family atmosphere among parents often leads to a series of psychological problems for their children. At the same time, children often exhibit a negative attitude when facing family problems, which means that students themselves cannot intervene and change the problem, but can only accept, digest, and transfer negative emotions. This article discusses the collaborative governance plan for student management in universities and conducts a questionnaire survey on this issue. The survey results prove that WeChat platform is a common communication method recognized by teachers and parents, and 91.2% of teachers believe it is helpful or more helpful.