Hospital Libraries: Stand Up and Be Counted!

Abstract

Hospital librarians must ensure they are contributing positively to the organization's goals and are proactive in meeting user needs while making the best use of scarce resources. Therefore, effective communication with library clients is essential. Client audits are useful tools, but response rates are often poor as the audit can get lost in the overwhelming amount of unsolicited mail received by clinical practitioners, who quickly become expert at selecting and culling. This column shares lessons learned through conducting the audit, highlights key findings from the audit itself, and examines ways to use the audit process to promote and develop a library's services.

CHLA Standards for Library and Information Services in Canadian Health & Social Services Institutions 2020

“…Background Methods of delivering evidence-based practice are constantly changing. The health information professional must continually evaluate these new methods to ensure that the services offered by the library reflect the needs of its user groups [60].…”

“…CFLA/FCAB Truth and Reconciliation Report and Recommendations (2017) http://cfla-fcab.ca/wp-content/uploads/2017/04/Truth-and-Reconciliation-Committee-Report-and-Recommendations.pdf Methods of delivering evidence-based practice are constantly changing. The health information professional must continually evaluate these new methods to ensure that the services offered by the library reflect the needs of its user groups [ 60 ].…”