To the people of Canada, I say welcome us into society as full partners. We are not to be feared or pitied. Remember, we are your mothers and fathers, sisters and brothers, your friends, co-workers, and children. Join hands with us and travel together with us on our road to recovery. 1, p xxi Q ualitative research is not new to psychiatry. Classic texts of the institutional era, such as Stanton and Schwartz's The Mental Hospital, 2 Caudill's The Psychiatric Hospital as a Small Society, 3 and Goffman's Asylums 4 all made ample use of ethnographic methods including participant observation. Estroff introduced these methods into community psychiatry in the 1970s through her ethnographic study of an early Program for Assertive Community Treatment Team in Madison, Wisconsin, resulting in her equally groundbreaking book Making it Crazy. 5 By the end of the 1980s, she had joined forces with Strauss to coedit a special issue of Schizophrenia Bulletin devoted to qualitative methods and investigations of the subjective experiences of people with serious mental illnesses, in which they issued a call for systematic research to be carried out in this crucial area. 6 In addition to