Hotel Innovation and Its Effect on Business Performance

Abstract

This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (N = 331) answered questions about innovations over a 6-year period. On the basis of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore suggest that these combinations are used to create synergies for hotel performance. Copyright

Tourism Innovation in the Global South: Evidence from the Western Cape, South Africa

“…Taken together, the above considerations point to the need to adapt and expand existing methods to measure innovation in tourism. Several authors contend that the Oslo Manual allows for a broad range of activities to be classified as innovation and that it can be used as a starting point to measure innovation in tourism (Sundbo et al, 2007;Hall & Williams, 2008;Krizaj et al, 2014;Mattsson & Orfila-Sintes, 2014;Williams, 2014).…”

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An Epistemology of Fraudulent Financial Reporting: a Business Model Canvas Adoption

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