2022
DOI: 10.1111/ijcs.12790
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How augmented reality media richness influences consumer behaviour

Abstract: The current paper explores the impact that an augmented reality shopping assistant may have on consumers’ emotional and cognitive responses, and how it would affect their buying behaviours. A prototype of an application to assist consumers inside a supermarket was developed using HoloLens glasses. A total of 85 participants were invited to walk‐through the store using augmented reality glasses. A PLS‐SEM approach was used to test the conceptual model. Results using different scenarios show that media richness … Show more

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Cited by 34 publications
(35 citation statements)
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“…Bulearca & Tamarjan, 2010; Choi & Choi, 2020;Chung et al, 2018;Cuomo et al, 2020;Dieck, Jung, & Rauschnabel, 2018;Jung et al, 2021;Nechita & Rezeanu, 2019;Olsson et al, 2013;Sung, 2021;Sung et "Examine the perceived value of AR applications within the museum context using a stakeholder approach." (Dieck & Jung, 2017, p. 110-111) SOR Model 9 Amorim et al, 2022;Do et al, 2020;Gäthke, 2020;Han et al, 2021;Hsu et al, 2021;Nechita & Rezeanu, 2019;Nikhashemi et al, 2021;Wang et al, 2022;Watson et al, 2020 "How does wearable AR media richness (the level of information cues, variety, and feedback) affect brand engagement and willingness to buy, and how do consumers' level of satisfaction (arousal and pleasure), attitude, and perceived information quality mediate this relationship?" (Amorim et al, 2022, p. 2).…”
Section: Number Of Articlesmentioning
confidence: 99%
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“…Bulearca & Tamarjan, 2010; Choi & Choi, 2020;Chung et al, 2018;Cuomo et al, 2020;Dieck, Jung, & Rauschnabel, 2018;Jung et al, 2021;Nechita & Rezeanu, 2019;Olsson et al, 2013;Sung, 2021;Sung et "Examine the perceived value of AR applications within the museum context using a stakeholder approach." (Dieck & Jung, 2017, p. 110-111) SOR Model 9 Amorim et al, 2022;Do et al, 2020;Gäthke, 2020;Han et al, 2021;Hsu et al, 2021;Nechita & Rezeanu, 2019;Nikhashemi et al, 2021;Wang et al, 2022;Watson et al, 2020 "How does wearable AR media richness (the level of information cues, variety, and feedback) affect brand engagement and willingness to buy, and how do consumers' level of satisfaction (arousal and pleasure), attitude, and perceived information quality mediate this relationship?" (Amorim et al, 2022, p. 2).…”
Section: Number Of Articlesmentioning
confidence: 99%
“…(Dieck & Jung, 2017, p. 110-111) SOR Model 9 Amorim et al, 2022;Do et al, 2020;Gäthke, 2020;Han et al, 2021;Hsu et al, 2021;Nechita & Rezeanu, 2019;Nikhashemi et al, 2021;Wang et al, 2022;Watson et al, 2020 "How does wearable AR media richness (the level of information cues, variety, and feedback) affect brand engagement and willingness to buy, and how do consumers' level of satisfaction (arousal and pleasure), attitude, and perceived information quality mediate this relationship?" (Amorim et al, 2022, p. 2).…”
Section: Number Of Articlesmentioning
confidence: 99%
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“…AR HMDs have also been used. For example, de Amorim et al [ 6 ] designed an experiment in which participants were asked to put on a HoloLens to shop at a retail food store. When they pointed at a package containing a battered fillet, an overlaid virtual human in a suit appeared, holding the product and speaking about it.…”
Section: Agri-food Applicationsmentioning
confidence: 99%
“…Among these emerging technologies applied in the agri-food sector, augmented reality (AR) technology, in which computer-generated virtual information is superimposed onto the physical world [ 4 ], is becoming more and more popular. Although traditionally more widely used in the entertainment and gaming industries, AR technology is now being applied in a wider range of fields [ 5 ], as it can provide rich visualizations of information and allow user interaction with the data in context [ 4 , 6 ].…”
Section: Introductionmentioning
confidence: 99%