How can crowds be used in developing complex industrial products? 
An analysis of factors impacting the usefulness of crowdsourcing outcomes

Ketonen-Oksi, Sanna; Kärkkäinen, Hannu; Jussila, Jari

doi:10.1504/ijbir.2017.10002729

Cited by 2 publications

(2 citation statements)

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“…Researchers have shown that building VCs on SNSs, such as Facebook, influences a firm’s financial and nonfinancial performance (Ainin et al , 2015). Successful cases of VC management have been observed in retail (He et al , 2015) and industrial engineering (Ketonen-Oksi et al , 2016; Ketonen-Oksi et al , 2017) and in the tourism (Hsu, 2017) and automotive industries (Godlevskaja et al , 2011). However, it is still a challenge for firms to properly manage VC interactions on SNSs to leverage the power of VCs (Frow et al , 2015; Ketonen-Oksi et al , 2016; Singaraju et al , 2016).…”

Section: Introductionmentioning

confidence: 99%

Investigating virtual community participation and promotion from a social influence perspective

Hsu

Wang

Chih

2018

IMDS

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Purpose Understanding how to develop users’ word of mouth to promote a virtual community (VC) is an important issue in VC management. The purpose of this paper is to investigate the factors that lead to VC participation and promotion from a social influence perspective. Design/methodology/approach This research recruited 368 VC (i.e., Fashion Guide) members in Taiwan and used structural equation model to test research hypotheses. Findings The results showed that both shared vision and language positively influenced norm of reciprocity and social identity, respectively. Norm of reciprocity and social identity influenced VC participation intentions, and subsequently resulted in VC promotion intentions. Originality/value Prior studies neglect investigating the relationships between the three social influence processes (internalization, compliance and identification). This study contributes to the literature by proposing that internalization affects VC participation and promotion via compliance and identification.

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Section: Introductionmentioning

confidence: 99%

Investigating virtual community participation and promotion from a social influence perspective

Hsu

Wang

Chih

2018

IMDS

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“…Crowdsourcing logistics has certain advantages in solving the problem of optimal onekilometer distribution, and strengthening the understanding of social groups on crowdsourcing logistics has potential benefits to expand the influence of crowdsourcing logistics [7]. [2] pointed out that more participants can be obtained by developing customers' social networks.…”

Section: Advantage Of Crowdsourcing Logisticsmentioning

confidence: 99%

Research on Quality Evaluation of Campus Crowdsourcing Logistics Service

Zhao¹,

Xie²

2022

Proceedings of the 2022 3rd International Conference on Management Science and Engineering Management (ICMSEM 2022)

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Crowdsourcing logistics is an effective means to solve the difficulty of distribution at the end of campus. Based on literature research and practical investigation, this paper puts forward the factors that can be used to analyze the quality evaluation of campus crowdsourcing logistics services from the perspective of campus crowdsourcing logistics. We determined the distribution of three indicators of campus crowdsourcing logistics service quality as a convenience, security, and responsiveness. We choose hierarchical analysis as the research method and conduct the empirical investigation in the form of a face-to-face interviews. Based on the results of empirical analysis, the influence weights of convenience, safety, and responsiveness were determined to be 45.7% %, 18.9%, and 35.4%, respectively. Our study provides a reference for improving the quality of campus crowdsourcing logistics services.

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How can crowds be used in developing complex industrial products? An analysis of factors impacting the usefulness of crowdsourcing outcomes

Cited by 2 publications

References 0 publications

Investigating virtual community participation and promotion from a social influence perspective

Investigating virtual community participation and promotion from a social influence perspective

Research on Quality Evaluation of Campus Crowdsourcing Logistics Service

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