How can the quality of rail services in Tokyo be further improved?

Ieda, Hitoshi; Kanayama, Yoichi; Ota, Masafumi; Yamazaki, Takashi; Okamura, Tsuyoshi

doi:10.1016/s0967-070x(01)00002-6

Cited by 21 publications

(9 citation statements)

References 4 publications

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“…With the Tokyo private railway market divided into "territories" that are generally operated by one company, commuters have little option but to use the line in their area (Ieda et al, 2001). And while high average load factors during peak periods may reduce costs, it may also be a sign that the railways are abusing their monopoly position by not increasing service quality…”

Section: Reasons Why the Japanese Drive Lessmentioning

confidence: 99%

Rail integrated communities in Tokyo

Calimente

2012

JTLU

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Section: Reasons Why the Japanese Drive Lessmentioning

confidence: 99%

Rail integrated communities in Tokyo

Calimente

2012

JTLU

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“…To help the companies achieve financial health, the government began privatizing the railways, dividing JR into six passenger transportation companies according to their geographic locations. The privatization accompanied a change in regulation which allowed the newly privatized railway companies, like JR East, the major owner-operator of Tokyo station, to accumulate profits through commercial activities in addition to pure transportation uses (Ieda et al, 2001). In exchange, railway companies became responsible for recovering capital investment through their operations and related investment decisions.…”

Section: Redevelopment Of Railway Stations In Japanmentioning

confidence: 99%

“…Improving rail services has become increasingly difficult as the cost of providing infrastructure has risen very rapidly. Expected decline in passenger numbers, as a result of demographic decline, is an additional reason companies are reluctant to invest (Ieda et al, 2001). On the other hand, their territorial monopolies encourage the companies to invest in ancillary services, which are also highly profitable, and represent an increasing proportion of the railway companies' revenues (Kanemoto and Kiyono, 1995).…”

Section: Redevelopment Of Railway Stations In Japanmentioning

confidence: 99%

Tokyo Station City: The railway station as urban place

2011

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Railway stations in Japan and elsewhere are undergoing redevelopment to accommodate new spaces of consumption and leisure. Tokyo Station redevelopment is a representative case illustrating the experiment of integrating new facilities into an existing spatial system. The station's image is being recast as an important urban centre in Tokyo with a particular mix of prestige business, shopping and unique entertainment venues. The walking network is being reconfigured in a larger space with a complex set of new land uses, leading to new spatial configurations and patterns of behaviour. These transformations support a new role for the station. The station redevelopment, along with related investments in the surrounding space represent a distinctly Japanese approach to transit-oriented development. This article examines the urban design strategy underlying these transformations.

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“…The literature is full of interesting studies concerning these important issues, and more specifically, a part of studies focused on railway service quality. As an example, Ieda et al 1 introduced the prerequisite conditions and policy which can play important role on the railway service. Liu 2 analyzed the synthetic assessment indices of the passenger service.…”

Section: Introductionmentioning

confidence: 99%

Railway service quality in northern Italy: A multilevel synthetic assessment

Eboli

Mazzulla

et al. 2017

Advances in Mechanical Engineering

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In order to reasonably assess the railway service quality, a multilevel extensible assessment model is proposed based on the matter element theory and the extension theory. The proposed model is applied to a real case study of some railway lines. The matter element to assess the railway service quality is established on the basis of the characteristics of passenger transit which included 7 primary assessment indices and 26 senior assessment indices. The index weights are determined by the passengers who were interviewed on board during their journey. Railway service quality is assessed by the values of the correlation degree of the matter element with all the assessment grades. The multilevel extensible assessment method can fully reflect the distance between the overall railway service quality or one kind of service attribute and the assessment grades and then it can realize the continuous assessment. The method can provide not only the passengers' overall satisfaction degree on the railway service quality but also the passengers' satisfaction degree on one assessment index.

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How can the quality of rail services in Tokyo be further improved?

Cited by 21 publications

References 4 publications

Rail integrated communities in Tokyo

Rail integrated communities in Tokyo

Tokyo Station City: The railway station as urban place

Railway service quality in northern Italy: A multilevel synthetic assessment

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