How can we make IT devices easy for elderly people?: Usability testing of electronic program guide system

Hara, Noriyo; Murase, C.; Isono, M.; Nambu, Misako; Harada, Etsuko T.

doi:10.4017/gt.2005.03.04.091.00

Cited by 2 publications

(1 citation statement)

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“…This creates a number of accessibility issues for older people who experience physical, sensory and cognitive decline with ageing, and may struggle to afford or operate digital technology [4]. Problems reported by older people include handling and reading small buttons and text, too many functions and features, and unnecessary menus that are hard to navigate and understand [9,12,14]. Research also shows that prior experience with old technology affects how older people interact with new technology and ICT devices [1,15].…”

Section: Introductionmentioning

confidence: 99%

Co-designing a diversity of social media products with and for older people

Frohlich

Lim

Ahmed

2016

Proceedings of the 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighti

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Social media products and services have the potential to address issues of social isolation in later life, when social contact often declines. However, issues of accessibility, functionality and control appear to deter the use of existing systems by some parts of the older population. In this paper, we describe a literature review and co-design exploration to understand and address these issues. Using a methodology we call Focusgroup+, we presented new product concepts to both digitally engaged and digitally unengaged groups of older people for critique and re-design. The concepts were based on familiar devices and included a Photo Phone concept for multimedia communication, a TV Talk concept for social TV, and a Twitter Well concept for broadcast text messaging. Findings from the re-design exercise show that groups responded differently to the same concepts based on their existing skills and equipment, and took them in different design directions to accommodate common preferences for meaningful communication with relatively small groups of key contacts. This led to a diversity of both appliances and apps that better reflected the diversity of participants themselves. CCS ConceptsGeneral and reference ~Design • Human-centered computing ~Participatory design • Human-centered computing ~Accessibility design and evaluation methods • Human-centered computing ~Collaborative and social computing devices

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